Customer Service Rep
Resume:
Bethniflor Antenor
Naples, FL
ad322h@r.postjobfree.com
Professional Objective
Dedicated Customer Professional with a high drive for Positive client Experience. A self-motivated problem solver with a strong record of maintaining client relationships.
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Skills ● Payment processing
● Multi-tasking ability
● Friendly demeanor
● Telephone Support
● Customer Engagement
● Customer Service Management
● Problem Solving
● Client Relations
● Computer proficiency
● Good telephone etiquette
● Deal Closure
● Account management
● Risk Management
● Committed team player
● High energy
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Work Experience Corey small Insurance/ Sales & Risk Manager (Hybrid) Naples FL 2/2021- 01/2024
● Advise
● Handle complaints
● Process Endorsements
● Work on cancellations
● Reach out to Mortgage companies
● Process payments
● Ensured the customers are satisfied with each phone call
● Manager the books
● Make and process sales
Allstate Mariela’s Agency/ Customer service Rep Naples FL 6/2020- 10/2021
● Handle complaints
● Process Endorsements
● Work on cancellations
● Reach out to Mortgage companies
● Process payments
● Ensured the customers are satisfied with each phone call. Primo Hoagies/ Store Manager Naples, Fl
4/2017 to 9/2019
● Ensuring good customer service.
● Deposit
● Inventory
● Maintaining the store and employees.
● Monitoring and motivating staff.
● Engaging with vendors.
● Hiring and training staff.
● Improving service
● Maintain relationships with customers.
● Managed day to day operations.
● Handled opening and closing of restaurants.
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Education Lorenzo Walker Technical College / High School Diploma Graduated in 2015, 3702 Estey Ave, Naples, FL 34104 I attended for four years.
Licenses:
● 440 insurance license.
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