G.K.VIJAYENDRA
Contact: +91-984******* Email: ad31xp@r.postjobfree.com
Competent and result oriented professional with cross-functional work experience acquired over the years with highly reputed business establishments, specialized skills in Project Execution, Business Analysis, Data Management, Test Management, Requirements Analysis & Elicitation, Technical Support, Report Analysis, Client & Stakeholder Management, Business Analysis/ Strategy/ Roadmap, Relationship Management and Team Management.
Core Competencies
Product Implementation Business Analysis Customized Developments Requirement Analysis Planning & Execution Reporting/ Documentation Operations Management Change Management Incident Management UAT Technical Support Relationship Management Liaising/ Coordination Product Training People Management
PROFESSIONAL EXPERIENCE
●People Tech Group. November ‘23 to December ‘23
Technical Project Manager - Spearheaded data migration project for Brightdrop Re-architecture from AWS to Azure Devops through Synapse pipelines, handling a scrum team, successfully deployed the project in production Environment, supported Purview Set-up
●Object Technologies Solutions India Pvt Ltd. August ‘22 to December ‘22
Project Manager
Managed telecom project (T-Mobile) upgraded systems from 2G to 5-G network, Magenta build application, on Big Data Analytics.
●Mantra Technologies September ‘21 to November ‘21
Project Manager
Managed app development projects for infinity.500apps.com using agile methodologies, led scrum team and conducted sprint planning
●Valueihub Consulting India Pvt Ltd
Jan’17 to December ‘20
Portfolio Manager
Successfully led UI/UX project and contributed in organisational goals in venturing into ESG and Supply Chain project for BMW. Instrumental in boosting product development, organization revenue and maximizing ROI.
Unified IT Solutions Pvt Ltd. July’16 to December ‘16
Business Analyst
●Requirements gathering, documentation to improve business processes, translating requirements into systems solution, performing Gap Analysis & Solution Mapping and overseeing deployment & installation of the Product.
●Providing domain support to the technical team and providing on-going training and documentation on the application and its various modules. Prioritizing and resolving high volume of client and internal user requests, in addition to performing fast-paced installation and qualification procedures with deadlines.
●Providing guidance on the product & its requirements to the clients, extending active support during troubleshooting of bugs/errors and updating them on the regular product related developments.
●Improving the quality of customer support and service request processing with promptness, professionalism, communication and solution to application & database issues and maintaining excellent client relationships.
●Functional/non-functional requirement gathering, solution mapping, requirement analysis and preparation of business requirement documents along with the creation of the Help file for the system.
●Preparing Functional Specification Documents deriving from Business Requirements.
●Allocating work to the team members, providing technical guidance to them and reviewing code & technical specifications prepared by them ensuring quality deliverables from system analysis and development teams.
Projects Undertaken
Title
E-commerce / Retail project in collaboration with Ampcus
Client
Ming Wang (MW)
Team size
4
Duration
2 Months
Synopsis
Interacted extensively with all stakeholders pertaining to Ampcus and the product owner with regards to requirements gathering, facilitating scrum meetings, project presentation, templates and documentation.
Responsibilities
●Engaged client to gather software requirements/business rules, and ensured alignment with development teams. Identified and reconciled errors in client data to ensure accurate business requirements.
●Drafted and maintained business requirements & aligned them with functional & technical requirements.
●Facilitated weekly meetings with clients to document requirements and explore best solutions.
●Tested the website, test URL: Mingwang. Fashion. Production site: www.mingwangknits.com share feedback and follow up on fixes with development team.
Title
In collaboration with Ampcus
Client
PEPCO
Team size
4
Duration
6 Months
Synopsis
PEPCO is a leading private electricity transmission and distribution corporation in USA. This project is a database migration project from Lotus notes to SharePoint SP2010 and SP2013 conversion process of 21 forms and 14 web applications
Responsibilities
●Communicated client’s business requirements by constructing easy-to-understand data and process models. Provided input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
●Liaised between business and technical personnel to ensure a mutual understanding of processes and applications.
VALUE(I)HUBINDIAPRIVATELIMITED Nov’15 – Jul’16
Sr. Business Analyst
Responsible for mapping requirements of clients and translated these requirements into functional specifications, implementations & custom designed solutions (process / product) by following standard guidelines
Involved in the business process documentation after closely monitoring the requirements.
Provided document management control which involves maintaining a database of all official proposals, track project report (both internal and external); and ensured confidentiality of all sensitive document with in the office environment.
Delivered presentation of Functional Specification to clients and provided support for project implementation which also included fixing technical issues.
Carried out Design, Functional testing of new developments / releases and documentation of the development projects and/or MIS related needs. Provided guidance to development team / product Architecture team for designing new Solutions and preparing Technical Design Specifications.
Analyzed new business requirements / strategic road map for client specific enhancements and translated into product-specific designs/ detailed Requirement Definitions/and Use Cases.
Project Undertaken
Title
Integrated Financial Management System for Govt. of Uttarakhand (IFMS)
Location
TechnoBrain office, Hyderabad
Client
TechnoBrain
Team size
10
Duration
6+ Months
Tools Used
CTS Test staging (Ver. 1.0), Oracle 11g, MS-Excel, Jheadstart, OC4J instance
Synopsis
Bridge between internal and external stakeholders/involved in preparing test cases and field level validations for the government of Uttarakhand Core Treasury System (CTS) web application that requires a complete makeover, the look and feel to the existing portal and coordinated well among UI designers, system architects, web developers and Database administrators supporting them during Oracle 10g to 11g migration and database merger process.
RASKEYSOFTWARESOLUTIONSPRIVATELIMITED Sept’14 – Apr’15
Sr. Test Engineer
Project Undertaken
Title
Call Health
Location
Hyderabad
Client
Call Health Services
Team size
10
Duration
7 Months
Tools Used
Redmine, Jmeter, Ramco ERP and heka website and android.
Synopsis
Involved in Regression testing/System integration Testing/End-to-end testing and Field testing of the Call Health Medical application right from the stage where in the patient places an drug order via a mobile phone or through website till the Medical health officer delivers the drug/medicine at the client doorstep. Played the role as a Business Analyst/trained junior testers/involved in fleet management while handling Product experts, Mobile health officers and Facilitation services.
ADP DEALERS SERVICES Oct’12 – May’14
Tech Analyst
Project Undertaken
Title
Dealer Services
Location
Pune
Client
Digital Motorworks Inc. (DMI)
Team size
15
Duration
19 Months
Tools Used
SharePoint, Jira, Putty, ADP Dealers website, Sametime, Excel
Synopsis
This is basically a Digital Marketing project working for Digital Motorworks Inc. under ADP Dealers Services (Now it is CDK Global, a separate entity) where we were supposed to handle automobile dealers’ data management such as data extraction, perform data cleansing and publish data onto the client’s repository. The Project revolved around production monitoring team, the DBA’s, developers and the Quality team. I was responsible in delivering quality output while performing data cleansing and while being associated with the 3rd Party access (3PA) while working on dealer installation/un-installation process, got trained on Kanban system, practicing scrum & agile methodology and was exposed to Vendor management in this Digital marketing project.
ADPBENEFITSERVICES May’05 – Sept’12
Analyst, UAT Analyst, CSR
Project Undertaken
Client
JP Morgan, Citigroup etc. Onsite: Alpharetta, Georgia, USA
Team
FSA Client services, FSA Tier II, EDT
Duration
7.8 years
Tools Used
Claims audit tool, documentum, SAM application, Clarify CRM, Sametime.
Synopsis
I was part of a large organization unit of ADP Benefit services with clients more than 2, 00,000 across the globe. My role was to be involved in client escalations pertaining to their Health care & tax benefit plans Performed UAT Testing team/Deputed to Georgia, USA during 2008 on B1/B2 visa/involved in documentum and Claims audit application testing/written test cases, preparation of bug reports, documentation, done Operations Research to the core/involved in Release Management during my deputation to USA, worked extensively on Relationship Management, Stakeholder analysis, Performed Information Security audits, SAS-70 and tested claims audit tool for the Quality Team/ documentum testing and performed Research & internal audits in cross functional teams.
PRUDENTIALPROCESSMANAGEMENTSERVICES Aug’03- Apr’05
Team Member
Project Undertaken
Client
Prudential Insurance Stakeholders (UK)
Location
Mumbai
Team Size
50
Duration
20 months
Tools/ Applications Used
Opal Main frame, Aqua, WFI.
Synopsis
Job activities involved insurance vesting, Policy transfers, Insurance data verification and validation, trained on risk mitigation and identifying Financial/Insurance Fraud & how to prevent money laundering.
ACADEMIC CREDENTIALS
MBA from Osmania University passed in 2018
B.Sc. (Computer Science), 2001; Osmania University
Certifications/Awards/ Interests
●Acquired 35 PDUs of Project Management from MSME, Agra
●Certified Digithon trainer by TITA, JNTU, and Hyderabad.
●Diploma in Advanced Software Technology CMC_ATC_Pvt_Ltd.
●Awarded several STAR and Best performance awards from ADP for Quality & Productivity and Project Showcasing awards.
References: Available on Request