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Customer Service Logistics Coordinator

Location:
Saint Cloud, FL, 34769
Posted:
February 29, 2024

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Resume:

Diego Armando Lupi

**** ******* **, ******* ***** FL, 33068

E-mail: ad30u8@r.postjobfree.com

Phone: +1-954-***-****

Resume

Objective: With over 15 years of Management, Customer Service, Supply & Logistics Coordinator, Distribution and Sales/Marketing experience, I believe I can add value to your company. I work efficiently under pressure, meet tight deadlines and deliver impeccable performance. I am a strong leader and team player with excellent organizational skills. I am looking forward to utilize my knowledge and skills to help influence growth and enhance profitability in your company. Professional Experience:

Diesel Max Parts 2019- Present.

Position: Sales Director and Logistics Manager

Duties include: Set up sales projections, set up sales budgets, find prospects and leads, learn details about our products and services, understand all the prospects needs, problems or wants, logistics for customers, analyze current sales strategy and suggest solutions for improvement, meet with potential clients and act as their consultant, up-sell when appropriate, follow-up with current clients, consult with sales team to ensure productivity, track and monitor sales, prepare and present reports when needed, stay up to date with the latest sales trends and best practices, supervise logistics for customers in Latino America, Europe, North America and Asia, supervise and monitor deliveries and shipments times and quotes, monitors and control inventory, supervise returns, customer cancelations and claims, supervise purchase orders and picking list, maintain relationships with suppliers, monthly meetings with manufactures and suppliers. Hamofa Industrial Engines 2018-2019a

Position: Part & Supply Chain Manager.

Duties include: E-commerce (Shopify and Odoo), ShipStation, Website, parts inventory, Operation Report- SAP, Customer Service Worldwide including Europe, Latin America, North America and some parts of Asia and Oceania, supply customer parts, receiving merchandise, returns, customer cancelations and claims, purchase orders, picking list, packaging supervisor, logistics for shipping and delivery Export and Import, management with account ( DHL Express, DHL Global, FedEx, FedEx International, USPS, UPS, UPS Global) in North America carriers and trucking companies, machine shop inventory control and supplies, walk-in customer orders, research for quality and money savings, office and packaging department supplies. Goodwill Industries 2016-2018

Position: Assistant Store Manager.

Duties include: Management, opening and closing, employee schedule, meetings schedule, operational report, closing report, money deposit, supply orders, meetings, company procedures training, counter and customer service, sales, cleaning schedule, reports to Store Manager, donation services and employee payroll.

Liquids Fine Wine and Spirits 2015-2016

Position: Store Manager.

Duties include: Management, supervising, accounting, employee schedule and payroll, inventory control of the entire business, vendors relationship, add or remove new produce, Marketing, spirit and liquor tasting schedule with distributors, payments to distributors, scheduling tastings, employees training, hiring, and opening and closing procedures. FMD ITALIAN PRODUCT DISTRIBUTION, LLC 2013-2015

Position: Warehouse and Coordinator Manager

Duties include: Inventory control of the entire Business, management, customer service, sales, invoices, warehouse logistics, business offers, vendor relationship, supply business needs and safety procedures.

Lauri C.A. (Venezuela) 2006-2013

Position: Logistics and Coordinator Manager.

Duties include: Supervising, management and customer service. Lauri C.A is a large company of 18- wheelers trucks that have over 45 years in the market. I was responsible for coordinating over 60 drivers and coordinate all delivery logistics. I was responsible for conducting meetings with global companies including Heinz, Colgate Palmolive, and Owens Illinois. EDUCATION:

Sheridan Technical College (USA) 2017

• DEGREE ACHIEVE: Commercial Driver License Class A. Universidad de Carabobo/University of Carabobo (Venezuela) 2007-2013 Degree

• DEGREE ACHIEVED: Business Administration/Accounting. MBA Universidad de Carabobo/University of Carabobo (Venezuela)2008-2011 Degree

• DEGREE ACHIEVED: Minor in Sales and Marketing.

Universita dell’stranieri di Perugia (Italy) 2005-2006 Certificate for Italian Language

• DEGREE ACHIEVED: Italian Language - Speak, Read and Write fluently



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