**** ********* ******* *****

Apt. *** Unit ***

Tampa, FL 33613

954-***-****

ad30nl@r.postjobfree.com

Favien Lively Jr

SKILLS

Outstanding customer service, communication, and interpersonal skills. Highly adept at assisting co-workers and customers utilizing the best digital tools. Being detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision. Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Social Media Platforms. EXPERIENCE

Wise Inc., Tampa, FL — Financial Advisor

November 2021 - PRESENT

● Understand the needs of customers to resolve their issues to settle concerns and desolate incensed customers

● Communicating to customers through email, phone, and chat channels to provide the best experiences

● Working on projects to improve Wise a better workplace for all employees TurboTax Intuit(OneTouch), Clearwater,FL — Tax Associate March 2023 - April 2023

● Used virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers

● Completing several administrative tasks to support your work, like data entry and compiling and tagging documents for tax return prep AnMed Health Medical Center, Spartanburg,SC— Registrar and Secretary

March 2021 - June 2021

● Obtaining each patient’s personal and financial information. Other duties include answering the switchboard, receiving payments and recording personal and financial information on all patients either in the Emergency Room

● Managing patient information, including the verification of their insurance details and medical treatment schedules.Also assisting patients with the completion of medical forms by helping them fill-out papers with the most accurate information. Performing administrative and clerical duties as needed, requiring them to have excellent data management skills to process information and provide the highest quality care services for the patients

● Utilize coding principles, medical terminology, HIPAA privacy laws and regulatory management and handle patient billing

EDUCATION

Hallandale High School, Hallandale,FL

August 2013 - April 2017

Dual Enrollment at Sheridan Technical Center

Major: Accounting Clerk and Business

University of Connecticut, Storrs,CT

August 2017 - 2019,

Associate of Science (A.S.) in Allied Health with a focus on Physical Therapy Recipient of Athletic Scholarship for Track and Field Certifications

Excel VLOOKUP

Excel XLOOKUP

Microsoft Applications

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