LORA RAINS
M 469-***-**** • E-MAIL ad30mq@r.postjobfree.com • Savannah, TX
Summary
Possesses Bachelor’s degrees in both social work and psychology with 13 years’ experience in a variety of relating positions including: caseworker, social worker, health educator, community coordinator, and volunteer coordinator; as well as 9 years of sales and merchandising experience. A dynamic individual seeking to continue refining customer service and interpersonal skills, and operates with a strong sense of urgency and desire to learn and develop new skills.
Skills & Qualifications
Customer Service Evaluation/Guidance Organization Project Management Technical Documentation Program Development Time Management Work Process Development Conducting Interviews Research Data Collection/Analysis Instruction/Education Clerical Work Record Keeping Childcare Understanding of Planograms
Professional Experience
TNG - Dallas, TX 2018-2019
Merchandiser
Scanned product on end-caps and displays for company reports to show correct product placement and need for restocking.
Driveline Retail - Dallas, TX 2007-2009, 2015-2018
MCA - Dallas, TX 2003-2007
Merchandiser
Used planograms to perform mod-changes, setting up displays and endcaps in certain parts of the store as designed. Also performed inventory checks on products to check for restocking needs.
(MCA was bought out by Driveline.)
University of Texas at Arlington - Arlington, TX 2004-2005
Health Educator/Research
Our university research team studied the effects of health education on the risky behavior of teens by performing a wide range of tasks, including the instruction of a health educations curricula, the collection of study data and analysis, and the report of findings to the National Institute of Health.
CoMag Marketing – Remote Work (GA) 2001-2007
Magazine Merchandiser
Inventoried specific magazine titles to confirm correct product placement and quantity of available store real estate for advertisement.
Head Start of Greater Dallas - Dallas, TX 2000-2001
Social Worker
Responsible for the day-to-day running of the social services department, met with parents and conducted interviews to establish eligibility for services, conducted home visits, and kept records to comply with federal guidelines.
The Childcare Group, CCMS - Dallas, TX 1998-2000
Caseworker
Worked with agency clients by conducting eligibility interviews and handled changes or problems that affected the quality of childcare or family eligibility. Worked to ensure all updates were completed in a timely manner to prevent the lapse of childcare benefits. Client base included low-income families and teen mothers.
VISTA - Arlington, TX 1997-1998
Community and Volunteer Coordinator
Coordinated several different initiatives that sought to improve the day-to-day life of the residents of a low-income apartment community. Responsible for the organization and management of a volunteer program, the development of position descriptions, volunteer manuals, and volunteer recruitment. Also coordinated community funding through a commercial donation process and through donations.
Education
Graduate Student, Argosy University, Community Counseling 2006-2008
Graduate Student, University of Texas at Arlington, Social Psychology 2005-2006
Bachelor of Arts in Psychology, Minor in Business, University of Texas at Arlington 2005
Cum Laude
Bachelor of Social Work, University of Texas at Arlington 1996
Transfer Courses, Dallas County Community College 1990-1992
High School Diploma, Duncanville High School, Duncanville, TX 1987
References (contact information available upon request)