ANIL KUMAR ABBURI

(Salesforce Developer)

Phone: 216-***-****

E-mail: ad2zvz@r.postjobfree.com

PROFESSIONAL SUMMARY

Overall,10 years of professional IT experience working in IT Industry including Salesforce Developer with 6+ years of experience in Salesforce.com and Force.com platform seeking a challenging position to utilize my skills and expertise in Salesforce configuration, customization, integration, communities, and lightning migration from classic to lightning. Proven ability to develop high-quality solutions and lightning components using lightning design system. Looking for a dynamic organization where I can utilize my technical expertise and grow my career.

Acquainted and well versed with CRM processes like Sales, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.

Good experience with Configuration, Customization, Development, and support experience on Salesforce.com Platform.

Expertise with salesforce.com administrative activities: Creating Profiles, Roles, User, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Reports and Dashboards.

Skilled in customizing Salesforce standard objects like Accounts, Leads, Opportunities, Cases and Campaigns along with good expertise in Data Validation, Sales, Marketing, Customer Service and Support Administration

Good experience in setting up Organization Role Hierarchy, provisioning data visibility rules by configuring OWD, Criteria/Owner based and Apex managed sharing rules.

Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, Approval Process, Visual Force Pages, and Apex classes.

Expert in Salesforce Sales cloud, Marketing cloud and Service cloud implementation.

Good Knowledge on creating Lightning components and Lightning Applications.

Proficient in using meta-data migration tools like Workbench and Salesforce Apex Data Loader.

Experience with Salesforce Field Service Lightning including configuration and objects.

Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Advanced knowledge of APEX, including but not limited to scheduling, Web Services API, Triggers, Custom Controllers, Design Patterns, Dynamic Apex, and Batch Apex.

Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API and SOAP.

Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with Apttus CPQ.

Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.

Involved in end-to-end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.

Participated in all stages of Software Development Life Cycle (SDLC) System Analysis, Design, Development and Testing.

Experience with working in Agile and SAFE methodologies.

Expertise in Force.com technology stack APEX, SOQL and SOSL.

Experience in developing community portal for volunteer community.

Develop and implement training for end-users. Create and maintain all training materials and guides for processes related to Salesforce.com business applications.

Strong communication, organizational and interpersonal competencies along with detail Oriented and problem-solving skills in the technology arena.

CERTIFICATIONS

Salesforce Certified Administrator.

Salesforce Certified Platform Developer-1.

Certified Salesforce Sales Cloud Consultant.

Certified Salesforce Service Cloud Consultant.

Salesforce Certified Platform Developer-2.

EDUCATION

Bachelor’s in computer science, Jawaharlal Nehru Technological University in 2011, Hyderabad, India

Master’s in Computer Science, Cleveland State University in 2012, OH,USA

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Classes, Triggers, SOQL, SOSL, Visualforce (Pages, Components and Controllers), Apex Data Loader, Apex Web Services, Dashboards, Analytic Snapshots, Custom Objects.

Programming Languages: Java, C

ETL tools: Informatica, MS SQL Server

Web Technologies: HTML, CSS, JavaScript, JQuery, XML, JSP, JSF, JSON, AJAX

Salesforce Tools: Force.com Data Loader, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Visual Studio code, BIT Bucket, Git Hub, Auto Rabit, Copdo

Databases: MySQL

Operating Systems: MS Windows, Mac OS-9/10

Tools: MS Office, Microsoft Visio

WORK EXPERIENCE

Client: Verizon, Tampa, FL Dec 2021 to Present

Role: Salesforce lighting developer

Responsibilities:

Lightning:

Created and update Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Worked on Sales Cloud, Service Cloud, Community Cloud.

Created multiple standard and custom Aura, LWC, Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

Migrated several JS Buttons and VF Pages to Lightning alternative solutions as part of Lightning Conversion.

Classic

Designed, and developed Apex Classes, Controller Classes, and extensions for various functional needs in the application.

Wrote SOQL and SOSL statements within custom controllers, extensions.

Customized several Formula fields, Workflow Rules, Validation Rules, Triggers, Apex classes.

Created several Validation Rules, Custom buttons, and links on custom and standard objects.

Developed APEX class, Controller class and APEX Triggers for various functional needs in the application.

Created the many of the Reports and Dashboards, which helps the sales team in marketing their product.

Integrations & Project Management:

Managing deployments and source code control management through different development environments using Bitbucket, SourceTree.

Integrated Salesforce with Azure AD for single sign-on (SSO) and user authentication and authorization.

Using Apex and Visualforce to create unique solutions using Visual studio code.

Utilized PostgreSQL as the backend database for data storage and retrieval in the Salesforce application.

Worked on data migration from external systems to Salesforce using PostgreSQL as the intermediary database.

Partnering with peer developers to successfully complete stories and communicating issues and delivery risks to Project Manager.

Implemented CPQ (Configure Price Quote) solution using ApttusCPQ & Contract Management and also used Apttus CPQ to configure price and quotes for the organization based on regional prices. Managed CPQ process from both SFDC opportunity and excel

Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus CPQ, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, Docusign etc.

Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.

Implemented data integration and ETL processes using Azure Data Factory to extract, transform, and load data between Salesforce and other systems.

Participated in Agile methodologies such as Scrum, Kanban.

Environment: Salesforce.com, Apex classes and triggers,), Lightning (components, controllers, Helper classes), Lightning App Builder, Sales cloud, Service Cloud, Community Cloud, Scheduled Batch Apex, SOQL, SOSL, Azure, Visual Studio

Client: State Farm, Dallas, TX Aug 2020 to Nov 2021

Role: Salesforce lighting Developer

Responsibilities:

Lightning:

Created UI Pages using Lightning app builder.

Experience in building reusable UI components with lightning component framework using Aura Bundle.

Implemented Custom settings to store reusable data and Meta Data to store data about data in the organization such as structure of objects, fields etc.

Implemented Lightning Page Layouts, Lightning Pages, Lightning Tabs using Lightning App Builder.

Developing custom lightning components to fulfil the business requirements on standard and custom objects.

Implemented Storable Actions in lightning components to perform client-side cache for webservice callouts and manage the rate limits.

Experienced in Unit Testing, for the customizations and developments done during the project.

Experience with building community portals for volunteers using community cloud.

Classic:

Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader.

Developing custom code inside Salesforce using Apex classes, Apex Triggers

Hands-On experience with Sales Cloud, Service cloud, Community Cloud and NPSP Managed Package.

Executing declarative Salesforce application configuration such as Profiles, Permission sets, Page Layouts, Workflows, Process Builders, Validation Rules.

Implemented Scheduled Batch Apex Jobs as a solution to delete the non-approved reservation requests.

Wrote several SOQL, SOSL queries to update or retrieve data from the org.

Creating unit test classes for code coverage of all the new apex classes created as a best practice.

Integrations & Project Management:

Integrated third-party API known as Smarty Streets to Salesforce for address suggestions and auto-completion of addresses.

Managing deployments and source code control management through different development environments using Bitbucket, SourceTree.

Experience in Apttus CPQ, LDAP and Integration with Share point

Experience in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).

Experience in configure price quote (CPQ) app such as Apttus.

Tracking bugs and user stories created using Azure DevOps.

Deployed Salesforce integrations and custom applications on Azure App Service for scalable and reliable hosting

Implemented Apex and lightening components using Visual studio code.

Partnering with peer developers to successfully complete stories and communicating issues and delivery risks to Project Manager.

Participated in Agile methodologies such as Scrum, Kanban.

Environment: Salesforce.com, Apex classes and triggers, Visualforce (Pages, Component & Controllers), Lightning (components, controllers, Helper classes), Lightning App Builder, Sales cloud, Service Cloud, Marketing Cloud, Smarty Streets Integration, Scheduled Batch Apex, SOQL, SOSL, NPSP Managed Package, Visual Studio Code, Custom settings, workflows, Process Builders, Profiles, Permission sets, BitBucket, SourceTree.

Client: Employment Development Department, Sacramento, CA Feb 2019 to July 2020

Role: Salesforce Developer

Responsibilities:

Involved in identifying, planning, and implementing new Salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.

Used the force.com IDE (Eclipse) for development and code promotion.

Developed batch interfaces and processes to integrate Salesforce.com with external systems.

Extensively worked on the lightning web components (LWC).

Developed multiple Lightning web components (LWC) regarding service case console pages.

Created lightning pages and lightning components.

Ability to understand existing Lightning code and independently come up with solutions to fix code bugs.

Experience in using Data loader and scheduling timely data backup operations using Apex scheduler.

Implemented escalation rules, Automatic Case generation and their escalation to call centre representative and generated emails alerts for quick issue resolution.

Collaborated with database administrators to optimize database performance, troubleshoot issues, and ensure data integrity in PostgreSQL.

Worked on Salesforce Lightning components for building customized components replacing existing ones.

Developed several Triggers, Apex Classes, and Visual Force Pages as a part of an application development.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail pages and edit pages.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Created integration with Apptus CPQ and CLM applications and automating processes on Salesforce platform.

Testing the CPQ integration with ERPWorked with Exact Target marketing automation suite for email, landing pages, camping web analytics, lead scoring, assert management, and trigger workflow.

Created Master-Detail and Lookup relationships on Standard and custom objects and defined junction objects to establish connectivity among objects.

Implemented field level security along with the page layouts to control access to certain fields.

Maintained version control using GITHUB along with auto rabbit to manage all the deployment.

Audited, uncovered, and resolved data integrity issues with legacy systems.

Involved in developing tests for custom apex code.

Extracted the data from Salesforce.com application into the external databases (Oracle 10g) for generating large data reports using the Informatica on demand.

Created various RAML resources to implement REST Based APIs as a part of project implementation.

Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica on demand.

Involved in establishing and maintaining the change control processes for multiple sandbox environments.

Developed and performed training for the sales staff on the use of the system.

Environment: Apex, Force.com, Triggers, API integration, Workflow & Approvals, Salesforce.com Platform, Web Services, HTML, CSS3, SOAP, API, Chatter, Sandbox data loading, Git, DML Query, and Web Service integration, Metadata API, SaaS/PaaS.

Client: Capital One. Chicago. IL Aug 2017 to Jan 2019

Role: Salesforce Admin

Responsibilities:

Involved in creating multiple analytical reports and report folders to assist managers to better utilize Salesforce as a Sales Tool; developed and configured various reports for different user profiles as per the organizational needs.

Performed day-to-day administrative tasks and addressed production support issues like unlocking/ re-setting passwords, modifying data, and creating reports.

Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts and Reports.

Developed custom Objects and Fields as specified in the scope document.

Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce worked on visibility and security settings around them as required by the business.

Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like pick list, custom formula.

Used Data Loader to read, extract, and load data from comma separated values (CSV) files or from a database connection.

Involved in mapping the fields between the current reporting system and Salesforce using data loader.

Customizing Company Profile, Security Controls and Communication Templates of the organization as per the organization requirement.

Environment: Salesforce.com SFA & Force.com Platform, Validation Rules, Messaging, Dashboards, Standard and Custom Objects, Salesforce Data Loader.

Client: Callidus Cloud, Dublin, CA. Apr 2015 to July 2017

Role: Java Developer

Responsibilities:

Involved in development, analysis and design of assigned work using Servlets, JSP, Html, Java Script, and Java Beans.

Developed JAVA classes as per designed docs.

Developed Core Java classes and methods for handling data from database.

Used connection pooling for better performance.

Developed Ant builds script and ant task classes to clean, compile, copy, run, deploy, jar, war and ear files, and develop web service.

Used JDBC Statements to call the stored procedures and Prepared Statements to perform dynamic SQL operations.

DAO classes are accessed in EJBs to connect to Database.

Involved in writing JavaScript for validation of page data in the JSP pages.

Involved in writing procedures and Packages for Report Generation using Oracle as Database.

Responsible for Testing - unit testing & integration testing using Junit.

Environment: Java, JSP, Struts, EJB, JBoss, XML, JavaScript, CSS, Oracle, Junit, Eclipse

Client: Truven Health, Denver, CO. May 2013 to Mar 2015

Role: Java Developer

Responsibilities:

Involved in Analysis and Design of the project.

Developed Web tier using Spring MVC.

Developed JSP pages using JSTL.

Written Spring Controller for handling the User requests.

Written Validation components for handling the validations.

Extensively used Spring Framework for developing the Application.

Implemented DAO pattern for handling persistent logic, written DAOs using Spring Framework.

Developed Model Classes using Hibernate Framework for accessing the Database.

Worked extensively on writing HBM XML files for mapping Model Objects and Database tables.

Implemented Many-to-One and One-to-Many relations for Model Objects in Hibernate.

Developed Email-component using Spring APIs for sending emails to the users after executing some Action.

Environment, Spring MVC, Hibernate 3.0, J2EE, JSP, Tiles, Servlets, TOAD Client Tools, Ant, Apache Tomcat, Oracle, eclipse.

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