MH Michael Hoffmann

Verona, PA ***** 412-***-**** ad2zb3@r.postjobfree.com

PROFESSIONAL

SUMMARY

Inside Sales Agent successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.

SKILLS Skills: Sales expertise, Customer

service innovation, collaboration,

winning competitions

WORK HISTORY INSIDE SALES/ACCOUNT SERVICES 10/2020 to CURRENT Dollar Bank Pittsburgh, PA

*Solved customer issues,

*Instructed on Mobile Banking.

*sold every bank product

*won multiple contests for top Sales referrals

*Achieved CD renewal goal for 2021 by April 2021

INSIDE SALES REPRESENTATIVE 11/2012 to 06/2020

CVS Specialty Pharmacy Monroeville, PA

*Grew CVS Specialty pharmacy business each year in the Southern CA and San Francisco territories, solved provider and patient issues.

*Top Inside Sales agent 2014.2015 and 2017

INSIDE SALES AGENT 08/2009 to 11/2012

Aetna Insurance Pittsburgh, PA

Sold Medicare Insurance coverage nationwide, Trained new agents.

*Top Sales Agent for 2009 and 2011

EDUCATION Bachelor of Arts Communications 09/1991 Oakland University, Rochester, MI