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Office Coordinator Customer Service

Location:
Hilliard, OH
Posted:
January 22, 2024

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Resume:

Annalisa Rutherford

**** ******** **. ********, **. 43026 614-***-**** ad2z19@r.postjobfree.com

Objective

Highly organized and hard-working individual looking for a secure a responsible career opportunity to fully utilize my

training and skills, while making a significant contribution to the success of the company.

Experience

Sugar Run, New Albany, OH.

Leasing Consultant, 3-19/3-20

*Toured and presented the Sugar Run community to prospective residents

Planned and coordinated festivities for residents’ year round

*Processed and managed maintenance requests until completion

Built strong working relationships with the residents through outstanding customer service

PsychBC, Columbus, OH.

Office Coordinator, 2-18/2-20

*Scheduled appointments for five onsite therapists; maintained patient flow by communicating arrivals or

delays

*Responsible for daily reporting and insurance invoicing

Reinforced and upheld patient confidentiality as required by HIPAA and clinic

The Cleveland Clinic, West Palm Beach, FL.

Office Coordinator, 10-14/2-16

*Greeted and checked-in patients by gathering personal, medical, and insurance information; assisted in patient

coordination throughout their office visit

*Scheduled and verified patient appointments; assisted in referrals to outside facilities

*Reinforce and uphold patient confidentiality as required by HIPAA and clinic

Hertz/Byers Car Rentals, Columbus, OH.

Assistant Branch Manager, 4-16/1-18

*Worked closely with management to rectify client issues supporting achievement of sales and margin goals

Provided a positive customer experience, making Hertz #1 in car rental company experience

*Grew sales utilizing business-to-business sales tactics

*Upheld company standards by ensuring cars and facilities were presentable to customers

Talon Title, Dublin, OH.

Escrow Officer/Closer, 4-20/7-22

Ensure real estate transaction was carried out by home buyer, seller and real estate agents involved

*Notary; Notarized documents as needed

Service Master, Hilliard, OH.

8-22/6-23

Sales and Marketing

* QuickBooks Payroll

Administrative Skills

‘yping/Transcribing correspondence, organizing and maintaining documents, files and records processing

invoices, registration, and data entry, purchasing office supplies and assisting with mailings.

Proactive; detail-oriented; excellent organizational skills. Works effectively under pressure.

*Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills

References

Karen Pickett, Licensed Therapist

310-***-****

Holly Schweizer, Clinical Nurse

614-***-****

Tammy Clendenon, Family Friend

614-***-****



Contact this candidate