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Customer Service Due Diligence

Location:
Silver Spring, MD
Posted:
January 21, 2024

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Resume:

UCHAY CHIKWE

* ******* *****, **********, ********, 21236, US • 646-***-**** • ad2ys9@r.postjobfree.com Detail-oriented Compliance Specialist familiar with conducting research and compliance investigations. Productive, responsible, and insightful professional with an organized approach.

Ready to leverage 8 + years of experience to take on a new position at your company. My experiences and expertise span across the scope of Money Laundering Investigation and SAR Writing. As a CAMS certified, I have more indebt knowledge of AML/TF to take on any senior specialist/managerial role.

Risk Assessment

New Client Onboarding

SAR writing,

Microsoft office

Regulatory Policies,

KYC Procedures,

Customer Due Diligence (CDD),

Enhance Due Diligence (EDD),

Compliances & Legal Research,

AML Training, and Facilitation

Team Builder/Player

Customer Service

Flexible Schedule

Critical Thinking

Supervision & Leadership

Computer Science - Bachelor of Science - 2001

Lagos State University - Lagos, LA

Compliance KYC Analyst (Team Lead) - January, 2023 to Present Intertrust Group ( CSC) - Wilmington, DE

Conducted EDD reviews for high-risk customers (e.g. identifying the purpose of the account, confirming the source of wealth, reviewing adverse media, etc.) as part of onboarding and throughout the course of the relationship. Conducted transactional reviews of customers as part of periodic and event-driven reviews using Pivot Table to see if any unusual activity is going on within the account.

Conduct Quality Control of customer AML KYC profiles of all risk ratings prepared by other team members. Perform research analysis on payment patterns & transaction history to reconcile discrepancies. Knowledge of risk rating methodology & classifying customer relationships in line with Country, Industry, Product and services, and Entity risks. Verify entities/customers from various screening lists such as OFAC before onboarding entities with foreign contact or PEP. Investigate suspicious activities by first comparing the customer information on the KYC prole to detect suspicious activities by using tools like Lexis Nexis.

Detect money laundry trends and mitigate such trends from reoccurring by escalation or termination recommendation. SAR write-up on account of confirmed suspicious activities and deliver to Head of Transaction Monitoring. Liaised with senior Management to discuss customer activities based on customer risk assessment and trends that implicated potential money laundering or terrorist financing.

Ensured that sufficient customer information was collected by the lines of business to develop an understanding of normal and expected activity based on the customer occupation or business operations for high-risk customers. Provide onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities. As a team leader, I communicate information, train update all company policies and regulatory changes and resources to my team teams. Participates in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork. Professional Summary

Skills

Education

Work History

AML/KYC Compliance Analyst (Contract) - February, 2019 to December, 2022 First National Bank Texas - Lewisville, TX

Onboarding of Corporate and Individual Clients which involves these steps - Perform KYC Due Diligence (screenings on individual or corporate).

Ensure adoption of CIP (customer identification program) screening as mandatory for comprehensive and effective KYC onboarding or periodic reviews.

Comply with all US laws, rules, and regulations, including without limitation, AML and OFAC/Sanctions requirements and the reporting of suspicious activity (and all related policies, procedures, and guidelines), as well as all FNB Policies and Standards. Performed detailed analysis of Suspicious Activity Reports (SAR) while using FinCEN Database to detect patterns, trends, anomalies, and new fraud schemes in transactions and relationships across multiple businesses/products. Writing and preparing SARs in accordance with applicable regulatory requirements. Direct liaising with RO or RM for collection of customer documents; to also ensure submitted documents are the required documents and to be in place.

Research, document and analyze background information on prospective and existing clients through public record databases; using Lexis-Nexis, and Google Dirt string.

Accountable for reviewing and approving documentation (including KYC) for both domestic and all Nonresident alien accounts opening. Liaise and provide CDD for correspondent banks, whilst ensuring compliance in international transactions. Identify documents and led transactional activity for evidence of Money Laundering red flags/suspicious transactions (STR). Engage with investigators and/or management to discuss discrepancies and assess the sufficiency of remediation plans to address issues. KYC/Onboarding Manager - March, 2010 to September, 2017 Skye Bank - Latter Rain Assembly - Lagos, LA

Identified threats, vulnerabilities, and suspicious behavior patterns to recommend mitigation measures. Investigate alerts on individuals and business clients for potentially suspicious activity. Maintaining updated documentation for customers’ CDD for standard KYC proles. Conducted KYC formality reports on questionable accounts and transactions. Performed Enhanced Due Diligence on high-risk customers and transactional analysis using software/ databases such as Lexis-Nexis, and World- check.

Reviewed alerts at a high volume to determine if a true match to suspected money launderers, drug dealers, or terrorists. Analyzed ownership structures, percentages of ownership, group-company relationships, risk ratings, and high-risk jurisdiction for corporate entities.

Utilize AML findings or case disposition to categorize various types of customer activity ranging from low to high including cash-intensive business designation (CIB).

Verify entities/customers from screening lists such as OFAC before onboarding entities with foreign contact or PEP. Identify inherent risks and update internal control measures to improve the risk assessment efficiency using the Wolfsburg principles. Escalated unusual activity to the Financial Intelligence Unit (FIU) and assist with escalating potential risks. Ensure customers are contacted on a timely basis to investigate and clear alerts. Ensure SARs are completed and reported to the RO.

Ensure any backlog is immediately escalated to the Head of Transaction Monitoring and remediated as per the plan. CAMS (Certified Anti-Money Laundry Specialist) ACAMS - 2023 Certifications



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