Michelle Tarver

Receptionist

Lakewood, WA *****

ad2yhs@r.postjobfree.com

+1-206-***-****

Highly trained individual with well-developed skills, which include Nexgen and Epic. Smart, pleasant and team-driven. Ready to apply knowledge of customer service to enhancing clerical performance. Authorized to work in the US for any employer

Work Experience

Guest Service Representative

Emerald Queen Hotel & Casinos - Tacoma, WA

February 2023 to Present

Call center atmosphere where I answer phones and take messages. Responsible for transferring calls to the appropriate destination. Answer questions regarding the Casino, restaurants, and the hotel. Delivery Driver

DoorDash - Lakewood, WA

May 2021 to March 2023

Responsible for picking up orders and delivering food to customers. Utilized time management skills and customer service skills.

Front Desk Receptionist

Griffin Associates - Huntsville, AL

March 2022 to June 2022

I was responsible for light invoicing. Answering phones. Greeting visitors and signing them in with visitors pass. Faxing, Filing and scanning documents. Assisting different departments as needed. Medical Records Clerk

Nephrology Consultants - Huntsville, AL

September 2021 to February 2022

My duties are preparing medical records for patients and Insurance companies, etc. I assist with answering phones and scanning medical records.

Patient Care Coordinator

Proliance Retina - Kent, WA

September 2018 to May 2021

I am responsible for checking patients in and out of scheduled appointments. I am responsible for creating new patient accounts. I also verify and input patient insurance information. I also provide excellent customer service.

Patient Service Assistant

Eastside Maternal Fetal Medicine - Bellevue, WA

June 2016 to March 2018

I am responsible for scheduling patient appointments. Collection of copayments and insurance information. Answering the phones, faxing, filing, etc. I also check patient's in for their appointments. Education

Certificate in General

Clover Park Tech - Tacoma, WA

March 1993 to March 1993

High school diploma or GED

Skills

• Microsoft office (3 years)

• Nex Gen (2 years)

• Receptionist (5 years)

• Scheduling (5 years)

• Clerical

• Microsoft Word

• Outlook

• Customer Service Skills

• Filing

• Organizational Skills

• Microsoft

• Customer Care

• Customer Service

• Computer Literacy

• Front Desk

• English

• Microsoft Excel

• EMR Systems

• Microsoft Outlook

• Patient Care

• Medical Office Experience

• Insurance Verification

• Medical Records

• Phone Etiquette

• Vital Signs

• Senior Care

• Medical Scheduling

• HIPAA

• Medical receptionist

• Time management

• Home care

• Medical terminology

• Typing

• Epic training (Less than 1 year)

Certifications and Licenses

Driver's License

Assessments

Reliability — Proficient

April 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Patient-Focused Care — Highly Proficient

May 2018

Measures a candidate's ability to address concerns and use sensitivity when responding to needs and feelings of patients.

Full results: Highly Proficient

First Aid — Highly Proficient

May 2018

Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient

Food Service: Customer Situations — Highly Proficient May 2020

Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.

Full results: Highly Proficient

Work Style: Reliability — Proficient

June 2020

Tendency to be dependable and come to work

Full results: Proficient

Work style: Reliability — Proficient

January 2020

Tendency to be dependable and come to work

Full results: Proficient

Customer focus & orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Home health aide skills — Highly Proficient

January 2021

Providing care to patients in a home setting

Full results: Highly Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Electronic health records: Best practices — Proficient March 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Caregiver fit — Highly Proficient

August 2022

Measures the traits that are important for successful caregivers Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Nex Gen scheduling. 4 years.

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