Smaili Matembele

Silver Spring, MD *****

202-***-**** ad2y9j@r.postjobfree.com

SKILLS

Certified HTML Coding and Google IT Support.

Outstanding ability to troubleshoot computer problems, repair, and install new parts.

Excellent selling, negotiation, and communication skills with the ability to convince customers.

Certification in Entrepreneurship with the creativity skills to identify the best market for products.

Language Skills: Swahili (Native), French (Fluent), English (Fluent)

Computer Skills: Proficient in Microsoft Office and using the Internet.

EXPERIENCE

Sales Agent 07/2015- 09/2015

Gain Furniture Store Durban, South Africa

•Presented, promoted, and sold products using solid agreements to convince customers.

•Ensure customers are satisfied and adequately taken care of while making purchases.

•Interacted with customers and answered questions regarding furniture make, model, color options, and other related information.

•Helped customers in finding excellent matches for their needs and negotiated prices within the company’s acceptable range for each furniture piece.

•Organized furniture to improve store layout and display and maintained store cleanliness.

•Coordinated sales efforts with team members and other departments.

Computer Technician and Store Owner 10/2011 – 04/2012

Planet Net Computer Solutions Durban, South Africa

•Set up hardware, installed and configured software and drivers.

•Managed the inventory, Fixing computer hardware, rams, motherboard, and software.

•Offered technical support and trained users on how to utilize computers correctly.

•Resolved hard disk failures, configured software and drivers, and performed regular system upgrades and backups.

•Managed inventory tracking system to record deliveries, shipments, and stock levels in the store.

•Advised customers on technical matters and recommended appropriate configuration for the computers.

•Upgraded and replaced the damaged parts of the old and defective computers and sold the fixed computers in the market.

•Helped and trained customers on how to solve their computer problems and mobile settings.

Electronics Trader 05/2012 – 07/2012

South Africa - Mozambique

•Bought electronic devices like; televisions, computers, and computer parts from South Africa and sold them in Mozambique and vice versa.

•Researched the markets and completed competitive analyses to understand customers’ demands.

•Communicated with the wholesalers to understand their preferences and ensured they were satisfied with the products.

EDUCATION

Centre Scholaire Congolais Bujumbura, Burundi

High School 2001

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