DEBORAH ROBIN BROCKER

ad2y8k@r.postjobfree.com

Professional Experience:

The Christ Hospital

Access Representative 07/2022-09/2023

Registration, billing, Icustomer service, scheduling appointments, knowledge of health insurance, verifying patient information. Answer phone calls, and transfer to appropriate departments. Knowledge of ICD-9 and CPT codes

Mercy Health West

Patient Access Specialist 09/2019-04/2022

Register patients upon entry to the Emergency Room. Apply CPT cost and estimate patient liability for procedures in EPIC.

Maintain daily collection goals, daily compliance to HIPPA regulation, work efficiently in a fast-paced environment and multi-task using multiple systems

Medical Reimbursement Incorporated (MRI)

Administrative Services 04/2013-07/2013

Collate and evaluate sensitive files for digitalization; utilized best practices to increase productivity

Hobby Lobby

Sales Clerk 03/2012-05/2012

Duties included sales, customer service, merchandising and inventory control; opened, closed and balanced cash registers

GCAP (Cincinnati, Ohio)

Senior accounting representative 06/2013-06/2017

Educated members regarding plan benefits, helped members with concerns and payments toward plans, investigated payment issues and clarified for smooth operations. Transacted over 500 claims per month with a 90 5 success rate.

Group Health Associates

Appointment Coordinator 09/2012-06/2017

Inbound calls and received crucial information about patients. Triaged assessment information processed in appropriation of staff members to initiate treatment, based upon assessment. Directed them to a plan for future use

Health Alliance

Patient Registration Coordinator 04/1980-09/2010

Accurately input data into various computer applications. Additional duties included scheduling patient transportation. Assisted in the Emergency Department by registering patients and as needed by physicians. Triaged assessments were made quickly and efficiently for the patients that were being admitted. Other duties included scheduling meeting rooms.

Knowledge:

SPIC (EMR), Athena, ICD-0, and CPT coding, HIPPA, and Medicare

Macy’s (part-time) 07/2001-08/2016

Sales Clerk-Merchandiser

Job duties consisted of sales and merchandising and worked in the call center

Awarded bonus compensation for successful opening of new credit accounts and for receiving card payments Set up displays and maintained inventories. Billing, credit, merchandising and floor management

Education and Professional

Mount Saint Joseph University Cincinnati, Ohio

(College of Mt. St. Joseph)

References{

Shelby L.Louden

ad2y8k@r.postjobfree.com 513-***-****

Patrick Parker

ad2y8k@r.postjobfree.com 513-***-****

Creighton Wright, MD

513-***-****

Contact this candidate