Tammy Criswell
Gasport, NY *****
ad2y7b@r.postjobfree.com
Seeking a career position that offers the opportunity for growth and utilizes the skills and abilities developed throughout my career.
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Phoenix Physical Therapy - Clarence, NY
August 2020 to May 2022
Greet patients in a prompt, courteous, and helpful manner. Check patients in and out. Collect copays and balances. Answer phones and check voicemails throughout the workday. Schedule patient appointments. Scan medical records into patients charts. Maintain patients charts and update demographic information. Verify insurances. Maintain a neat and organized waiting room. Perform other related duties as assigned. Performs as a team to effectively and efficiently complete all tasks related to patient care. Health Information Clerk
Catholic Health System - Cheektowaga, NY
December 2012 to August 2015
Answer phones, retrieve and send faxes, file charts, communicate with doctors as needed, prep and scan charts for OMR system
Licensed Practical Nurse
Catholic Health System - Kenmore, NY
November 2007 to December 2012
Responsible for administration of medication, charting, and documentation of residents and patients, answer call lights, delegate tasks appropriately to team members, prioritize daily patient/resident assignment tasks, supervise team members, and demonstrate professionalism/effective interpersonal skills when interacting with patients, families, and staff members. Street Light Inspector
National Grid - Buffalo, NY
March 2001 to February 2006
Responsible for testing for high-voltage and did necessary repairs on street lights as needed. Originally started as an assistant with the service department, then worked in the mail room office and in the collection department.
Education
LPN in Nursing
Erie 1 BOCES - West Seneca, NY
2006 to 2007
Business Administration
Niagara County Community College - Sanborn, NY
January 1996 to January 2003
Certificate in Administrative Secretary
Bryant & Stratton - Williamsville, NY
1988 to 1989
High school diploma or GED
Skills
• Microsoft office (7 years)
• Customer Service
• Microsoft Word
• Typing
• Office Experience
• EMR Systems
• Medical Records
• Clerical Experience
• Administrative Experience
• Medical Receptionist
• Medical Terminology
• Nursing
• Insurance Verification
• Medication Administration
• Medical Office Experience
• Communication skills
• Microsoft Excel
• English
• Computer literacy
• Math
• Patient Care
• HIPAA
• Medical Scheduling
• Hospital Experience
• Cash handling
• Accounting
• Filing
Certifications and Licenses
Licensed Practical Nurse
October 2006 to October 2007
Assessments
Medical Terminology — Proficient
December 2019
Understanding and using medical terminology
Full results: Proficient
Electronic Medical Records: Best Practices — Highly Proficient December 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Verbal Communication — Highly Proficient
December 2019
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Medical Receptionist — Highly Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Organizational Skills — Highly Proficient
June 2019
Arranging and managing information or materials using a set of rules. Full results: Highly Proficient
Organizational Skills — Highly Proficient
December 2019
Arranging and managing information or materials using a set of rules. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
HIGHLIGHTS OF QUALIFICATIONS:
Possess excellent customer service skills.
Team player with the ability to work independently. Quick learner, eager to accept new challenges.