Customer Service Team Member
Resume:
S HAWNEA
PARISH
ad2y76@r.postjobfree.com
Decatur, IL 62526
PROFESSIONAL SUMMARY
Capable team member with proven skills in routine and deep cleaning. Trained in preparing solutions and proper chemical handling. Dedicated professional with demonstrated strengths in customer service, and time management.
Maintains organized, clean and safe work areas with diligent attention to important details.
Dependable employee seeking opportunity to expand skills. SKILLS
• Office cleaning • Facilities maintenance
• Grounds upkeep • Floor waxing
• Entryway management • Communication skills
EXPERIENCE
Janitor, Ross, Oct 2022 - Feb 2023, Decatur, IL
Maintained overall facility cleanliness through scheduled cleaning, polishing, maintenance, and repair of all areas.
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Avoided cleaning delays by keeping supplies organized and equipment well-maintained.
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Protected building occupants from chemical hazards by properly mixing, storing, and using cleaning solutions.
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Maintained sparkling building entryways with in-depth cleaning of windows and glass doors.
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Cleaned flooring across [Number] levels by dusting and sweeping, mopping and routinely deep cleaning and polishing surfaces.
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• Monitored areas for needed custodial and maintenance work.
• Picked up and removed trash and recycling from trash rooms and offices. Maintained cleanliness and appearance of floors by sweeping, mopping and vacuuming.
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• Managed daily cleaning needs of entire facility. Assembly Line Worker, National Food Works, Sep 2022 - Sep 2022, Decatur, IL
Used various machines, measuring devices, and hand tools to accomplish assembly tasks.
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Supported quality control efforts by reporting identified product defects to supervisory personnel.
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• Moved raw materials to prepare for processing and product assembly. Helped keep lines moving with consistent momentum and deliberate action.
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Verified completed product functionality as part of routine quality assurance protocol.
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Followed manufacturing instructions and customer specifications to build compliant products.
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Boxed, padded and labeled finished work for easy and secure transportation.
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Inventoried tools, parts and supplies and contacted team leader for replenishment.
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Established professional relationships with assemblers and team to boost rapport.
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Promoted safety and productivity by keeping work areas clean and organized.
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• Utilized hand tools to assemble and disassemble equipment and parts.
• Maintained production equipment and machinery.
• Maintained organized and tidy work area to support cleanliness.
• Practiced safety protocols to comply with rules and regulations.
• Reported on production activities and levels to management each day. Floor maintenance, State of Illinois, Jan 2017 - Jul 2019, Decatur, IL Responded to emergency requests to quickly remove biohazard, dry spills and chemicals.
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• Maintained facility in good condition by following cleaning schedule. Cleaned every part of flooring by moving equipment, furniture and appliances.
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• Improved appearance of floor with regular buffing and waxing.
• Kept clean, orderly space with chemicals and supplies correctly stored. Cleaned corridor, room and workspace flooring with scrubbing equipment.
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• Sanitized spaces and surfaces using chemicals, heat and UV light devices. Extracted dirt from carpets, washed away residue and removed excess water.
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Kept equipment, vehicles and tools in great condition with continuous upkeep.
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• Operated powered equipment to reach raised windows.
• Requested supplies for out-of-stock cleaning items.
• Prepared cleaning solutions using water and detergents. Mixed cleaning solutions by following water, detergent and acid specifications.
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• Kept public areas presentable through dust-up and clean-up activities. Cleaned furniture and floors using solvents, brushes and powered equipment.
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• Washed windows and mirrors using water and soap for pristine finish.
• Polished wooden floors and furniture to remove scratches and scuffs.
• Cleared dirt, spills or dust from carpets using steam or vacuum cleaners.
• Restocked toiletries and supplies after cleaning activities. EDUCATION
Certification license
Richland community college, Decatur, IL, Aug 2020 Certification
Stratford university, Feb 2018
Drug and alcohol counselor B- final grade received my diploma Certification
Lakeland community college, Decatur, IL, Feb 2013 First aide training
LANGUAGE
Intermediate
Spanish
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