FP

Forgiveness Phiri

Professional Summary

A hardworking and passionate job seeker with strong organizational skills. Willing to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Recently completed the Google cybersecurity Certificate skills-based program that covers key cybersecurity knowledge and skills. Professional Experience

TOYGA - Sales Representative

Tel Aviv

03/2019 - 12/2022

Goldbrands Franchising For Africa - Operations Manager Centurion South Africa

06/2012 - 11/2018

Managed customer accounts to secure customer satisfaction and repeat business.

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Retained excellent client satisfaction ratings through outstanding service delivery.

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Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

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Built constructive customer relationships to improve loyalty and recommendations.

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Supervised operations staff and kept employees compliant with company policies and procedures.

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Developed systems and procedures to improve operational quality and team efficiency.

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Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

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● Staff and Franchisee training of new hires to fulfill business

● Managed site visits and inspections

Supervised Franchisees and did regular store visits for compliance with Franchisors policies

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ad2xx6@r.postjobfree.com

571-***-**** / 571-***-****

Ashburn, VA 20146

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Skills

● Sales Development

● Sales Closing

● Customer Service

● Business Development

● Threats, risks, and Vulnerabilities

● Interpersonal Communication Skills

● Server Management

● Cloud Management

● Staff Training

● Help Desk Software

● Training and Support

Education

12/2023

Coursera

USA

No Degree: CyberSecurity

11/2002

Speciss College

Bulawayo Zw

High School Diploma

Certifications

● Cybersecurity, Coursera - 6months

Singing

Im a professional singer,song writer and performer Grow offline sales, Google certificate

-10/15/2023

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Simplilearn, Introduction to

Cybersecurity-08/01/2023

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ServiceNow System Administrator

Certificate Udemy -2024

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Contact this candidate