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Front Desk Customer Service

Location:
Tuckerton, NJ
Posted:
January 20, 2024

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Resume:

Diane L. McCabe

ad2xty@r.postjobfree.com

Mobile: 609-***-**** • Home: 609-***-****

*** ******** ** • Little Egg Harbor Twp., • NJ 08087 Highly Skilled Financial Coordinator

Solutions-driven professional with 25+ years of experience with medical / dental claims. Working front desk scheduling new patient and trauma patients from hospital, pre-cert procedures for in office. Public relations and financial issues with all patients. OSHA certified. Highly motivated in patient care and understanding.

Areas of Expertise

Collecting Outstanding Accounts and Follow-up on all Outstanding Claims • Processing of Payroll Knowledge of Medical Vocabulary and Insurance Procedures • Excellent Organizational and Planning Skills • Verify Insurances and Processing Claims for New Patient Accounts - Medicare, United Healthcare, Amerihealth, Aetna, Horizon, NJ Direct, PPO, HMO Principal Mutual life INS, and most private insurances.

Professional Experience

Oral Surgeon Associates – Toms River March 2001 to Present Dr. Stephen Glawson

Financial Coordinator

Guide patients and family with all financials options for implants and pre/post operative care. Arrange prescriptions for patients, medical clearance for surgery, referrals, and assist in O.R. when needed.

- Working Front Desk – Receiving New and Return Patients

- Processing and Collecting of All Insurance Claims, Post all insurance EOB’s

- Scheduling Surgeries – Pre-Cert, Giving Post Op Instructions

- Processing of Payroll

Atlantic Oral Maxil Facial Surgery Associates - Northfield, NJ 1997 to 2003 Financial Coordinator / Front Desk

Work front desk and enter new patients into system. Prepare all financial arrangements with patients and daily bills for Medicare, Medicaid, Blue Cross, USHC, HMO, No Fault and Worker’s Comp.

- Public relations, problem solving

- Collect all difficult collection accounts.

- Set-up surgeries / Pre-certifications with Insurance

- Verified Insurance

Atlantic Shore Orthopedic Assoc., P.A. - Northfield, NJ 1995 to 1997 Collection Manager/Biller

Work front desk and enter new patients into the system. Answer incoming calls and prepare all financial arrangements with patients. Prepare all daily bills for Medicare, Medicaid, Blue Cross, USHC, HMO and private insurance, No Fault, Worker’s Comp.

- Enter all Trauma patients in computer

- Verify patient information insurance, no/faults, worker’s camp, liability cases.

- Assisted in training of new personnel.

- Collect all difficult collection accounts.

- Assist Attorney in small claims court.

Education

Supervisors Workshop, Secretarial Management - Business Education Services, Dunn & Bradstreet Corporation



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