Team Member Customer Service

PAULA PARFAIT

ad2vf0@r.postjobfree.com 808-***-**** Houma, LA 70363

Summary

Capable Logistics team member knowledgeable about managing delivery routes while providing top-notch customer service to customers. Efficient, well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Skills

Invoicing and shipping documentation

Delivery scheduling

Dispatching

Freight transportation

Inventory counting

Organization

Work ethic

Problem resolution

Experience

02/2016 - 03/2020

JC Penney Co Inc.

Houma, LA

Logistics Team Member

Managed accurate inventory counts in internal supply chain systems. Pricing and signing in assigned department.

Merchandise organization and placement in stock room and on sales floor. Restocking products as needed and assisting customers with fulfillment of online orders. 07/2007 - 11/2011

Cardinal Health

Houma, LA

Delivery Driver/Lab Technician

Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Handled merchandise in accordance with product handling standards. Operated manual and mechanical equipment safely to minimize injury and accident risks. Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.

Directed efficient product loading and checked load balance to prevent on-the-road incidents. Delivered rush merchandise on tight schedules to meet customer targets. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

03/2003 - 06/2007

Flynn Manceaux

Arcement & Pizzolato

Chiropractic

Houma, LA

Chiropractic Assistant

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Kept patient rooms clean between services and removed used linens for laundering. Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.

Education and Training

05/2001 GED

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Houma, LA Ellender Memorial High School

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