SupervisorCustomer Service, sales representative, Business Development

John K Costello

Quincy MA *****

(***) *** - ****

ad2uzl@r.postjobfree.com

Qualifications Summary

Seasoned professional with experience in various industries, including sales, customer service, business development, and management.

Relevant Skills

Customer Service

Cold-Calling, Building relationships, Closing, and Maintaining relationships with a plethora of specialty providers, including; Family, Primary, Podiatry, Pain, Neurology, Orthopedics, Internal Medicine, and Urgent Care Physicians

Developed mutually beneficial relationships with over 200 healthcare providers by establishing multiple call points within an account, actively cold calling prospects, uncovering needs, building trust and rapport, and delivering a high level of customer service by producing a mutual exchange of value.

Develop and implement customer activation plans that drive brand awareness, preference, and incremental displays.

Collaborate with cross-functional team members to develop and implement business plans and solutions that meet customer needs and increase profit and volume.

Conduct regular business reviews with customers in order to monitor relationships and reaffirm strategies in order to facilitate and accelerate business relationships based upon an understanding of the customer and their needs. Business Development

Responsible for opening and managing brand new territory with the sale of commercially available compounded non opioid, non narcotic pharmaceutical topical pain therapy to pain management, orthopedic, family, sports medicine, neurology, podiatry, internal medicine and primary care physicians, in a highly saturated market.

Responsible for developing new Business for Costello & Greydanus by working directly with a multitude of decision makers

Identify potential new clients by understanding Costello & Greydanus competitive differentiations for each client (individual vs. Lender or .Realtor) and setting up appointments with both Mr. Costello and Mr. Greydanus.

Developed target list database; leveraging my outreach to identify introductory opportunities; leveraging 1st and 2nd degree referrals to make introductions for myself and the firm.

Created new marketing and sales materials and website design update for aiding in bringing in new clients. Develop event database – industry events, seminars, etc. to attend

Created flyers, blast emails and other web communication to clients and potential clients to promote C&G as industry thought leaders.

Organized various speaking engagements and public presentations and appearances for Paul and Sam. Management

Responsible for growing and nurturing a new territory for Smart Pharmacy starting from the ground up.

Responsible for growing and managing my own territories From Boston South to the whole state of Rhode Island for Smart Pharmacy, Strativa, and Alcon Laboratories.

Managed Western Massachusetts territory promoting multiple products to specialty physicians, and primary care physicians at Forest laboratories.

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WORK HISTORY

Project Place -Boston Ma, Supervisor LEAP enterprise

Smart Pharmacy- Jacksonville, FL Sales Executive

Costello and Greydanus Attorneys at Law - Bridgewater, MA Director of Business Development Alcon Laboratories- Fort Worth, TX Specialty Eye and Ear Representative Forest Laboratories- Commack, NY Specialty Sales Representative Strativa Pharmaceuticals- Woodcliff Lake, NJ Sales Representative Coca-Cola Company- Needham, MA Account Manager/ Business Development Education

Assumption University- Worcester, MA- Bachelors of Arts 2003

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