INS precert/verification, customer service

Dear Hiring Manager,

I am writing to express my interest in the Insurance Precertification Specialist position at your esteemed organization, as advertised. With six years of dedicated experience in medical office settings, particularly within Imaging Centers, I am confident in my ability to contribute significantly to your team. My strong background in Insurance Precertification, coupled with my comprehensive knowledge of HIPAA regulations, ICD and CPT coding, medical terminology, medical records, and EMR systems, make me a perfect fit for this role.

In my previous position, I honed my skills in Insurance Precertification while maintaining a high level of accuracy and attention to detail. My experience has equipped me with the ability to navigate complex insurance policies and procedures efficiently, ensuring that all necessary precertifications are obtained promptly. I am adept at utilizing various electronic systems and software, enabling me to manage and process a high volume of precertification requests seamlessly.

My diverse skill set includes integrity, reliability, problem-solving abilities, analytical and critical thinking, quick learning, adaptability, and excellent time management. I am equally comfortable working both independently and collaboratively within a team environment. My flexible approach allows me to handle changing priorities and deadlines effectively. Moreover, my strong written and verbal communication skills enable me to interact professionally with patients, insurance companies, and colleagues.

I am particularly excited about the opportunity to work with your organization, a reputed organization known for its commitment to excellence in the healthcare industry. I am eager to contribute my expertise and enthusiasm to a team that values innovation and dedication to patient care.

I am convinced that my qualifications and passion for insurance precertification make me a valuable asset to your organization. I look forward to discussing how my skills and experiences align with the needs of your organization. Thank you for considering my application. Please find my resume attached for your reference.

Sincerely,

Rachel Gayle

EXPERIENCE

High Tech Imaging Center

Montgomery, AL

Office Manager: Steve Bartlett – 334-***-****

Title: Insurance Precertification

October 2018 – Current

Insurance Precertification/Verification

Answer Multi-Line Phone

Prepare Patient Folders with Co-pay, Co-insurance and Previous Balances

File

Send and Receive Faxes

Assist Open Tech with Patients

Check Doctor Portals for New Referrals

Working Knowledge of ICD-10 Codes and Some CPT Codes

High Tech Imaging Center

Montgomery, AL

Title: Insurance Precertification

January 2016 – September 2016

Insurance Precertification

Answer Multi-Line Phone

Filing

Hampton Inn & Suites – Eastchase

Montgomery, AL

Title: Guest Services Representative

February 2006 – October 2006

Computer Operation

Accounts Payable

Credit Cards, Cash Drawer, Deposits

Nightly Audit

Customer Check-in and Check-out

Answer Phone, Direct Call, Make/Cancel Reservation

EXPERIENCE (Cont.)

Montgomery Sales Co.

Montgomery, AL

Title: Customer Service

January 1997 – Current

Freight

Vending Route

Run Money/Deposits

Vending Machine Maintenance/Repair

SKILLS

Clerical, Medical Records, Medical Terminology,

ICD Coding, ICD – 9, ICD – 10, CPT Coding,

EMR Systems, Anatomy & Physiology

Knowledge, HIPPA, Phone Etiquette

Integrity, reliability, problem solving, analytical/

critical thinking, quick learning/adaptable, time

management, individual or team capable, flexible,

written/verbal communication

EDUCATION

Alabama, GED – 2004

REFERENCES

Amber Jocques – 334-***-****

Kasey Findley – 334-***-****

Pam Bierlair – 334-***-****

Steve Bartlett – 334-***-****

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