**** *********** ** • AUGUSTA, GEORGIA ***** • PHONE 706-***-****

TERA M. EASTON

SUMMARY

Customer Service Representative with 9 years experience in various work environments. Demonstrated ability in Customer Service, Accounts Receivables, Sales and general office procedures, medical terminology and phlebotomy skills.

EMPLOYMENT

1/08 – 10/08 Check Exchange Augusta, GA

Teller /Customer Service Representative

Customer Service

Accounts Receivable/Cash Deposits

Document verification

Typing/Filing/Phones

Basic Computer

7/04-8/05 State Farm Insurance Company Augusta, GA

Bank certified/Customer Service Representative

Customer Service

Accounts Payable and Receivable/Cash Deposits

Performed All Administrative Duties Such As Data Entry, Handled Various Phoned Lines, Mail Incoming And Outgoing.

Problem Solved All Customers Complaints And Issues.

Verified Insurance For Customers

4/99 – 4/04 Ace Cash Express Augusta, GA

Senior Teller /Assistant Manager /Customer Service Representative

Customer Service

Accounts Receivable/Cash Deposits

Document verification

Typing/Filing/Phones

Basic Computer

EDUCATION

Evans High School 1995

Aiken Technical College 1997

Certificate: Phlebotomy

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