Sherri Lynn Best

Walterboro, SC *****

843-***-****

ad2unh@r.postjobfree.com

Summary

A highly motivated and experienced customer service representative with a proven track record of resolving customer issues and maintaining high levels of customer satisfaction. Skilled in communication, problem-solving, and teamwork. Proficient in Microsoft Office and experienced in sales and administrative support. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills

Customer service

Sales

Communication

Problem-solving

Time management

Microsoft Office

Teamwork

Attention to detail

Product Sales

Retail Store Operations

Merchandising Understanding

Sales Training

Client Account Management

Money Transfer Systems

Exceptional Customer Service

Display Setup

Positive and Professional

Experience

August 2021 - January 2023

Advanced Auto Parts - Walterboro, USA

Administrative Assistant

Managed calendar and scheduling for executives

Handled incoming and outgoing correspondence

Maintained office supplies and equipment

Assisted with event planning and coordination

Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Managed incoming calls while providing information or transferring callers to appropriate personnel.

Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Processed invoices for payment using accounting software applications.

Conducted research online utilizing search engines such as Google or Yahoo!.

April 2021 - January 2023

Advanced Auto Parts - Walterboro, USA

Sales Associate

Assisted customers with product selection and purchase

Maintained product knowledge and provided recommendations

Processed sales transactions and handled cash and credit card payments

Assisted with inventory management and restocking

September 2020 - March 2021

Belks Dept Store - Walterboro, USA

Customer Service Representative

Assisted customers with product inquiries and complaints

Resolved customer issues in a timely and professional manner

Maintained accurate records of customer interactions

Collaborated with other departments to ensure customer satisfaction

June 2008 - January 2023

Showcase Grounds Maintenance - Walterboro, SC

Business Owner/Operator

Developed and implemented business strategies to increase profitability and market share.

Created marketing plans and campaigns to promote products and services to potential customers.

Supervised staff, managed payroll and ensured compliance with labor regulations.

Established relationships with banks and other funding sources to secure financing for operations.

Ensured that all safety protocols were followed in order to maintain a safe working environment.

Conducted research on industry trends in order to stay competitive in the marketplace.

Developed pricing models based on cost analysis of materials, labor, overhead expenses.

Built strong vendor relationships by providing exceptional customer service throughout the supply chain process.

Education and Training

August 1985

Colleton County High School Walterboro, SC

GED

Activities and Honors

I love to grow my own Herbs, veggie plants, and flowers. I sew and make lots of homemade crafts.

Languages

English

Professional

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