Customer Service Call Center
Resume:
Kimberily Smith
Canyon, TX. *9015
ad2uki@r.postjobfree.com
Objective
I would like to secure a position with a progressive company, In which my employer, our clients and I will benefit from. I have a positive attitude, I am productive and committed to succeeding in whatever job I do.
Experience
May 2010 - November 2023
Nationwide Insurance, Worked From Home - Personal Lines P&C Licensed Agent
●I handled Inbound Calls, provided routine policy maintenance, and billing help for members and agents. Provided training to agents.
●Worked with multiple programs.
March 2004 - March 2010
AIG Annuity, Amarillo, TX - Customer Service
●I worked in the call center primarily assisting brokers and their staff with rate and balance information and help closing sales. I reviewed paperwork to be sure in good order, went over contract terms and features for all of our fixed annuity products.
Education
Graduated from Elsik High School, Houston, TX 1989
University Of Houston earned 29 hours in management
WTAMU 26 hours in education
I work well under pressure, I am detail oriented and focused. I enjoy helping clients. I get along well with management and co-workers.
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