Montrece Williams

**** ******* **. ********** ** 63033

314-***-****

ad2u6c@r.postjobfree.com

Professional Summary:

To obtain a position in a Health Care Facility where can utilize skills, knowledge and experience to provide quality health care.

Education:

Sumner High School – St. Louis, MO Jul 2010 – May 2013 High School Diploma

Skills:

• Cleaning

• Housekeeping

• Filing

• Time Management

• Customer Service

• Strong telephone contact handling skills and active listening

• Resolve customer complaints via phone, email, mail, or social media

• Knowledge of Microsoft Office

• Excellent communication skills and presentational skills

• Willingness to Learn everything new

Professional Experience:

Private Duty – St. Louis, MO May 2017 – Present

Maid to Mop- Housekeeper/ Volunteer (PRN -10-15/hrs. week)

• Rooms, lounges, lobbies, bathrooms, and hallways

• Transported waste to waste disposal equipment

• Vacuumed and washed carpets and rugs

• Replaced light bulbs; Emptied waste paper baskets and ashtrays

• Using any cleaning equipment such as vacuums, mops, and other cleaning tools

• Keeping bathrooms stocked with clean linens, toiletries, and other supplies

• Assist guests when necessary

• Keep facilities and common areas clean and maintained First Nonprofit Companies – St. Louis, MO Dec 2019 – Nov 2022 Prepare STL Inventory Lead - Care Taker (PRN -10/15hrs./week)

• Developed a special set of skills by working in-house (caretaker)

• Clean the buildings (two locations).

• Cook for the unhoused

• Managed over all ages on a computer or phone to establish housing, help with bus tickets, doctor appointments many more.

• Assisted with bullet removal under the Doc on duty (L.J.Punch)

• Provided shower with clean clothes new and washed donated clothing.

• Provided a safe place to sleep.

• Organized different spaces

Mercy Hospital and Medical Center – St. Louis, MO Feb 2019 – Feb 2021 Patient Care Tech

• Keep patient rooms tidy and sanitized.

• Assist patient with everyday needs (personal hygiene, using the restroom, grooming, etc.)

• Monitor vital signs (temperature, pulse etc.) ...

• Take fluid samples or other specimens for testing.

• Assist nursing staff in administering basic treatments Mercy Hospital and Medical Center – St. Louis, MO Feb 2018 – Feb 2019 Housekeeper/Transit

• Cleaning Mercy Hospital all around, and also transferring patients where they need to go

• Cleaned and organized restrooms, hallways, bedrooms, offices, kitchen, and stairwells

• Disinfected (area or item, room, bathroom, counter, equipment)

• Removed waste daily

Reason for Gap: Looking for better opportunity - St. Louis, MO Dec 2017 – Jan 2018 Boost Mobile – St. Louis, MO Feb 2016 – Nov 2017

Assistant Manager

• Assisted with customer's calls and requests, including upselling when appropriate.

• Provided exceptional customer service to ensure satisfaction and establish relationships.

• Worked as an individual contributor and team member to achieve business/ organizational goals.

• Managed large amounts of incoming calls as well as customer complaints.

• Kept records of customer interactions, processed customer interactions, processed customer accounts, and filed documents.

• Provided accurate, valid, and complete information by using the right method/ tools.

• Took orders, determined charges, and oversaw billing or payments. Reason for Gap: Looking for better opportunity - St. Louis, MO Dec 2015 – Jan 2016 Yazaki – Edwardsville, IL Sep 2014 – Nov 2015

Stocker

• Responsible for receiving merchandise, unloading or unpacking them

• Stocked shelves and helped with customer orders.

• Kept records of sale

• Helped customers fill their orders, etc.

• Loaded/ Unloaded merchandise off trucks or within a warehouse facility

• Machine handler

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