Relationship Management Customer Service

Summary

A dedicated and reliable Senior Merchandiser with 10 years of experience and extensive knowledge of merchandising and fashion design. A motivational and ethical individual with a proven ability to build strong teams with high retention rates. Excellent client management skills. Experience

Senior Merchandiser

Satkartar Clothing Company Ltd • Delhi, New Delhi

07/2010 - 06/2015

Key Responsibilities:

Work closely with various departments (including suppliers, fabric, sampling, merchandising, and production) to get the work done efficiently.

Customer Relationship Management and client retention. Dealing with existing customers and potential customers Deal with renewals for existing clients and get referral business Here is the list of clients I have worked with Target, Walmart, Chic by Tantra, Adrianna Peppel, JS Group Merchandiser

Creation Points • New Delhi, Delhi

07/2007 - 06/2010

Key Responsibilities

Responsible for new account acquisition, profitability, and relationship management Keeping track of units and orders while working with the manufacturing department. Keeping a quality check of the final product in the manufacturing unit to ensure good quality and delivery timelines

Worked with various clients such as Logan Sara, Bebe clothing, Sara Alberto, Impression, Faviana, etc Assisant Merchandiser

Trend Setters International • New Delhi, Delhi

05/2005 - 06/2007

Key Responsibilities:

Worked closely with various departments (including suppliers, fabric, sampling, merchandising, and production) to get the work done efficiently.

Maintained good rapport with the buyers/customers for obtaining repeat & referral business Worked with various clients such as Non-Stop, Fee G Limited, Aidan Mattox, Luxo-Fast 2 SRL Skills

Customer service, Communication skills, Computer literacy, English, Microsoft excel, Microsoft word, Time management

Visa Status

Open Work Permit- Canada

Gunjan Gulati

ad2t0p@r.postjobfree.com / 506-***-**** / Fredericton, New Brunswick Education

Bachelors of Commerce

Delhi University • Delhi, New Delhi

08/2006

Diploma in Fashion & Textile Designing

Lisa Institute of Fashion • Delhi, New Delhi

03/2005

Awarded as best designer for Fashion Show (Lisa De–Fash) organized by the institute Languages

English, Hindi

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