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Customer Service Data Entry

Location:
Southport, NC
Posted:
January 15, 2024

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Resume:

SUMMARY

SKILLS

EXPERIENCE

LISA HARRIS

PUCKETT

NC

ad2siz@r.postjobfree.com

1-704-***-****

Belmont, NC 28012

Hardworking Cargo Agent proudly offering 15 years of import/export experience. Proficient at providing airfreight estimations, completing essential documentation, and arranging for inbound and outbound parcels. Familiar with AS400 and Freightnet operating platforms. I have a great customer service record with references. I am trainable and adaptable. Excellent performance record of managing schedules, customs requirements and paperwork to handle needs of [air] export operations. Solid background of accomplishment in organizing paperwork for internal requirements, customer needs and legal filings. Self-directed, hardworking and adaptable.

• Customer Service

• Laboratory Diagnostic Equipment

• Specimen Handling Protocols

• Sample Checking

• Documentation Compliance

• Proficiency

• Safety Protocols

• Analytical Thinking

• Work Planning and Prioritization

• Sample Preparation and Analysis

• Laboratory Terminology

• Laboratory Safety Procedures

• Compliance Checking

• TSA Regulations

• Documentation Preparation

• Terminal Acceptance Understanding

• Carrier Booking

• Customer Assistance

• Shipment Scheduling

• Data Entry

• Product Classification

• Planning & Organizing

• Relationship Building

• Good Work Ethic

• Data Management

• Reliable & Trustworthy

• Computer Skills

LAB ASSISTANT 12/2021 to 01/2023

Caromont Healthcare - Gastonia, NC

• Worked processing bodily fluids for intake into the laboratory for testing

• Assisted doctors and nurses with test results or add on test results

• Assisted Lab Technicians with result call backs

• Maintained workbench and supplies

• Sanitized workstations and instruments to avoid cross-contamination. Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.

• Maintained inventory and equipment and placed orders for laboratory supplies.

• Handled administrative tasks for laboratory staff and overall operations.

• Prepared lab for daily operations by stocking materials and equipment.

• Prepared specimens and forms for transport to outside laboratories. AIR EXPORT SPECIALIST 08/2010 to 07/2020

Kuehne + Nagel - Charlotte, NC

• Outbound documentation preparation

• Pre-Pandemic handled 15-18 files per day

• Updated clients on monitoring receipt and tracking processes Created documents for export and arranged all necessary TSA documents for transportation processes

• Negotiated and arranged pickup and delivery of goods with trucking companies EDUCATION AND

TRAINING

Worked to maintain an outstanding attendance record, consistently arriving at work ready to start immediately

• Directed delivery trucks and arranged pickups

• Completed all billing for each shipment at the end of month

• Always willing to help out team-mates

• Successful client retention

• Prepared and submitted AES filings, letters of credit and export declarations.

• Monitored shipments and obtained clearance from customs and other agencies. Prepared and processed import and export documentation according to customs regulations, laws and procedures.

• Prepared, checked and filed documentation with US Customs

• Prepared, checked and filed documentation with TSA department.

• Scheduled and booked transportations for est 40 shipments per week. Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.

• Achieved cost-savings by developing functional solutions to problems. Harding University High School - Charlotte, NC

High School Diploma

06/1984



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