Pharmacy Technician Customer Service
Resume:
GURMEET KAUR
ad2rqi@r.postjobfree.com
** ******** **. ********, ** 07008
Professional Summary:
• Gurmeet is an experienced Pharmacy Technician with more than 18+ years.
• Counted/dispensed, and helped pharmacist safely fill prescriptions.
• Trained to be an immunizer to administer shots.
• Took care of inventory and completed cycle count.
• She is available for an interview on 24 hours’ notice and can start ASAP. Skills:
• MS Office
• Pharmacy Calculations
• Compounding medication following aseptic techniques
• Injections
• Sterile Preparations
• Prescription Process
• Drug Classification & Safety
• Medicine Inventory
• FDA Compliance
• Customer Service Experience
Education:
• Pharmacy Technician JAN 2009
New York Medical School, Flushing, NY
• Bachelor of Professional Studies in Computer Information Systems AUG 2006 DeVry Institute of Technology, Long Island City, NY
• Accounting Course MAR 2001
Career Education International Group, New York, NY
• Basic Computer training APR 1998
The Beacon Program, J.H.S. 226Q, Queens, NY
• Secretarial diploma JUL 1995
New Delhi Professional College (India)
Professional Experience:
Pharmacy Technician OCT 2018 - Present
Walgreens, NJ
• Work with team to complete prescription orders.
• Greet and assist customers with drug-related questions and collaborate with insurance companies to resolve medication coverage issues.
• Aided registered pharmacist and pharmacy customers, managing up to 450-700 prescriptions daily. Answered phone for order and refills; answered question on pricing.
• Give best service for patients.
Pharmacy Technician SEP 2011 – SEP 2018
Duane Reade, Queens, NY
• Work with team to complete prescription orders.
• Greet and assist customers with drug-related questions and collaborate with insurance companies to resolve medication coverage issues.
• Aided registered pharmacist and pharmacy customers, managing up to 300-350 prescriptions daily. Answered phone for order and refills; answered question on pricing.
• Contacted physicians to verify prescription/refills and address third-party.
• Filled prescription under guidance of registered pharmacist; prepared labels using Intercom Plus system, worked with customers at Drop Off Window.
• Entered prescriptions into computer system’s patient profiles and check for drug allergies and health condition.
• Verified Patient data and billing information.
• Give best service for patients.
Pharmacy Technician (PRN) MAR 2004 – OCT 2016
Shankar Pharmacy, Queens, NY
• Perform administrative tasks.
• Entry data of prescription by computer, manage drug database and records, make good cooperation with other staffs.
• Ensure that medicine taken by patients is appropriate with prescription.
• Assist senior pharmacist to manage pharmacy, Give best service for patients.
• Perform cash register operation.
Medical Record Clerk (PRN) JAN 2003 – DEC 2003
Queens Hospital Center, Queens, NY
• Answered multiline phone, operated fax, and copy machine.
• Utilized PC to enter and retrieve patient data.
• Prioritized patients’ daily care according to acuity and scheduled procedures and exit the patient.
• Acted as translator for Hindi, Punjabi, and Urdu patients in exchanges with medical and subspecialty department personnel.
Instructor JAN 2001- FEB 2004
Career Education International Group, New York, NY
• Taught basic computer technology to children and adults. Sales Associate (Florida Real Estate) FEB 2000 – JAN 2001 All Nations Realty, Queens, NY
• Assisted clients with purchase or sale of Florida Real Estate and /or Florida properties. Sales Assistant (PRN) MAR 1998 – APR 2002
Taj Music & Grocery Store, Queens, NY
Sales Assistant JUN 1996 – FEB 1998
99-Cent Store, Queens, NY
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