Post Job Free

Resume

Sign in

Customer Service Management Experience

Location:
West Creek, NJ
Salary:
80,000
Posted:
January 14, 2024

Contact this candidate

Resume:

K B E

Karlyn Bradley

** *********** ** ********** ** 08050

609-***-****

ad2rd0@r.postjobfree.com

Objective: To work in a challenging yet rewarding organization where knowledge of good work ethic and customer service relations is successful.

Education

Kean University Spring 2022

Bachelor’s Degree in Business Management

Union, NJ

GPA 3.6

Ocean County College Spring 2018

Associates Degree in Humanities

Toms River, NJ

GPA 3.8

University of the Arts 2012-2014

Ceramic Major

Philadelphia, PA

GPA 3.7

Work Experience

Chef Volas, Atlantic City, NJ 2019-2020

Associate

Daily Specials memorization

Strong Communication Skills

Customer Service Expertise

Team-oriented

Reservationist

Recordkeeping

Profitable Thinking

Howards Seafood Restaurant, Beach Haven, NJ 2008- Present Manager

Display leadership skills

Provide excellent customer service

Handle cash/credit transactions

Reconcile daily sales for bank deposits

Develop staff schedule for 30-35 employees

Train new employees on procedure and policies

Create merchandise orders

Responsible for opening and closing restaurant

Process payroll

El Swell Taqueria, Beach Haven, NJ 2014- 2016

Manager

Formed hiring process for new employees

Aided in developing menu

Responsible for opening and closing restaurant

Prepared kitchen for daily orders

Handled cash transactions

Developed staff schedules for 12-16 employees

Took inventory of ingredients and serving supplies Wendy’s Fast Food Restaurant, Manahawkin, NJ 2014-2015 Manager

Created weekly work plans

Responsible for counting safe and registers

Maintained log of food temperatures throughout shifts

Changed times of food

Monitored employee break times in accordance with labor laws

Examined net profits and adjusted accordingly

Prepared kitchen for daily orders

Took inventory of ingredients

Handled bank deposits

Trained in security code lock down

Manera’s Restaurant, Manahawkin, NJ 2016-2017

Waitress

Handled opening and closing jobs

Displayed excellent customer service

Responsible for keeping track of all money transactions throughout shift

Created daily specials menu

Related coursework

Principles of Management

Managerial Skills

Accounting

Business law

Marketing

Skills

Microsoft Office/Excel/Word/PowerPoint

Strong leadership and managerial skills

Strong work ethic

Time management

Bartending certificate

Capable of working under pressure

References available upon request



Contact this candidate