CAREER OBJECTIVE

Highly motivated and detail-oriented individual with vast experience

inspecting finished products to ensure they meet quality standards and specifications. Possessing a strong eye for detail, an aptitude for problem-solving, and an excellent work ethic. Proven ability to work independently and as part of a team to ensure accurate and timely inspections.

SKILLS

• Mentorship and Training • Visual Inspection

• Safety Procedures • Sampling Protocols

CONTACT

540-***-****

drummomdmia425@outlook.c

om.com

Roanoke, VA 24017

EXPERIENCE

Quality Control Inspector

JUL 2023 - PRESENT Revlon, Salem, VA

Quality Control Technician

AUG 2021 - JUL 2023 Coca Cola Consolidated, Roanoke, VA

• Followed standard operating procedures during daily inspection activities.

• Maintained accurate records of all inspection results and corrective actions taken.

• Ensured that all products met customer requirements prior to shipment.

• Performed detailed inspections of products to ensure compliance with company standards and regulations.

• Created reports detailing findings from inspections performed throughout the day.

• Monitored production operations for adherence to established quality standards.

• Understood and followed verbal and written instructions to complete assigned tasks.

• Monitored product safety and quality throughout manufacturing process.

• Performed detailed visual inspections on products to ensure quality standards were met.

• Entered information into computer to document data.

• Identified products for correctness and quality to meet company standards.

• Maintained accurate records of inspection results and reported any discrepancies or defects to management.

• Performed rework and repair operations when required due to defective parts or components. MIA DRUMMOND

C U S T O M E R S E R V I C E M A N A G E R / W A R E H O U S E Q A T E C H Support Manager MOD

JUN 2018 - AUG 2021 Walmart Neighborhood Market, Roanoke, VA Sales Associate

OCT 2016 - JUN 2018 Cox Communications, Roanoke, VA Oversaw the development, testing, installation and maintenance of software applications used in operations support functions.

•

• Developed training materials for new staff members related to operations support processes and procedures.

• Implemented process improvements that resulted in increased customer satisfaction ratings.

• Greeted customers warmly and offered assistance.

• Helped customers find and select products.

• Kept work area clean, organized and free of clutter at all times.

• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

• Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously. EDUCATION

GED

DEC 2004 University of the District of Columbia, Washington, DC, DC, US REFERENCES

Dawn Gadd — Revlon

Supervisor

540-***-****

ad2qkd@r.postjobfree.com

• Current Supervisor