Victor Owens

Call Center Agent

Rockville Maryland

ad2qed@r.postjobfree.com

240-***-****)

I am looking to bring my experience and knowledge to a winning team to help take it to the next level in providing

the ultimate in sales and customer service, with my personable skills and self -confidence. I will be able to

demonstrate my product knowledge and negotiation skills to better serve the customer base and close the deal.

WORK EXPERIENCE

KEPRO

Data Entry Specialist

Remote July 2022 to Dec 2022

Call Center Agent

Columbia, MD - October 2013 to June 2022

Called potential clients to explain features, advantages and disadvantages of various policies to promote sale of insurance plans

Assessed needs and provided coverage options to meet client individual needs for policy qualifying

Completed client enrollment via telephone

Successfully closed sales deals

Maintained confidential client files

Provided client follow up after the sale and requested referrals

Insurance Agent

Foresters - Silver Spring, MD - 2011 to 2012

I provided my own lead sources for sales opportunities and developed my insurance marketing strategies by seeking out new clients by networking to find new customers and generate lists of prospective clients

Called potential clients to explain features, advantages and disadvantages of various policies to promote sale of insurance plans

Assessed needs and provided coverage options to meet client individual needs for policy qualifying

Set up and confirmed appointments

Successfully closed sales deals

Maintained confidential client files

Provided follow up support to clients

Independent Contractor

Bravo Healthcare - Silver Spring, MD - 2010 to 2012

Responded to mailers regarding Medicare

Called potential clients to explain features, advantages and disadvantages of various plans

Assessed needs and provided coverage options to meet client individual needs for policy qualifying

Scheduled and confirmed appointments for enrollment

Conducted educational and sales events at nursing homes and senior assisted living complexes

Acted as liaison between the medical providers and insurance company for clients

Maintained confidential client files

Provided follow up support to clients

Owner

Owens Properties LLC - Jackson, MS - 2004 to 2010

Provided mortgage companies with property listings for sale

Scheduled house/property showings with realtors and potential buyers

Provided mortgage companies with potential buyers

Worked with buyers to ensure mortgage loan documentation complete

Coordinated closing appointment with mortgage, attorney and buyer

Volunteer - 1983 to 2008

Youth Football Coach

Youth Counselor

Manager

Hometown Auto Sales - Jackson, MS - 2000 to 2004

Responsible for opening and closing dealership

Recruited and trained salespersons

Responsible for purchasing inventory

Managed day-to-day office operations

Salesman

Classy Auto Sales - Jackson, MS - 1989 to 1999

Met and greeted customers

Qualified select vehicles

Conducted vehicle demonstrations

Closed sales deals

Received numerous “Salesperson of the Month” awards

Account Executive

New Age Communications - Los Angeles, CA - 1985 to 1989

Went on scheduled appointments setup by Telemarketing Department

Conducted presentations and equipment demonstrations

Closed sales deals

Received three “Salesperson of the Month” awards

Telemarketer

Mobile Comm - Los Angeles, CA - 1982 to 1985

Cold called companies to market beepers and pagers

Met with company decision making managers

Scheduled appointments for outside sales representatives

Received award for record sales to a single company

PROFESSIONAL CREDENTIALS

Licensed Life, Accident and Health Insurance Agent

Certified CMS Medicare Advantage and Supplement Insurance Agent

Certified Marketplace (Affordable Care Act) Insurance Agent

EDUCATION

Business Administration

University of Arkansas-Pine Bluff - Pine Bluff, AR

1978 to 1981

Contact this candidate