Personal Skills
• Highly skilled in quantitative and financial data analysis.
• Good communication and interpersonal skills.
• Good report writing skills.
• Ability to sell banks products effectively.
• Ability to pay attention to details.
• Successfully manages multiple priorities, and performs under pressure in a fast-paced environment.
Education
o Master of Business Administration, Finance
Kwame Nkrumah University of Science and Technology (KNUST) 2020 to Date
o Bachelor of Business Administration, (Accounting) 2013 to 2017
University of Education, Winneba
o West African Senior Secondary Certificate Examination (WASSCE) 2008 to 2012
Swedru School of Business
Employment History
Credit officer
Agricultural Development Bank (Kumasi Market Branch ) January 2022 to Date.
• Evaluate credit worthiness by processing loan applications and documentation within specified limits.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Determine all applicable ratios and metrics and set up debt payment plans.
• Complete loan contracts and provide advisory services to customers
• Sale of banks products and services.
• Ensure full KYC of customers.
Teller
Agricultural Development Bank (Kumasi Market Branch ) January 2019 to December 2021
• Process daily transaction for cash deposits/cheque withdrawals to customer accounts and other bank products by maintaining customer confidentiality and privacy.
• Monitor and balance branch General Ledger accounts and assist in reconciliation issues pertaining to customer accounts.
• Perform cash reconciliation and control activities by scrutinizing cheque and other bank instruments.
• Identify customer needs and cross-sell financial products and services
• Consistently seek to delight customers and deliver exceptional customer service with a positive attitude.
National Service
Agricultural Development Bank (Kumasi Market Branch ) September 2017 to August 2018
• Providing client assistance concerning basic banking services such as account balances and interest rates and fees.
• Identify client’s needs and respond swiftly to their day-to-day needs and requests whiles ensuring care and accuracy.
• Educating clients on products and services and their benefits.
• Cross-selling of banks products and services to customers.
Internship
Agona Swedru Municipal Hospital Accounts Department 2016
• Assisting clients with general account enquiries.
• Collection of bills.
• Stock taking of medications.
• Issuing and filing of NHIS forms.
Internship
Agona Swedru Municipal Assembly, Revenue Department 2015
• Assigned as a first point of contact with regards to revenue collection duties.
• Issuing car embodiment to commercial vehicle drivers.