Human Resources Project Manager

Roy Preston Williams

210-***-**** ad2prt@r.postjobfree.com

**** ****** **** ****** ******, Tx 78070

Summary:

United States MARINE and ARMY Veteran and expert in Recruiting, Data Analysis & Analytics, Process Transformation,

Human Capital,, Strategic Planning and Reporting (MS Word & Excel), Personnel Coaching, mentoring and monitoring. Additional experience in Diversity & Inclusion, Logistics, Procurement, Vendor/Client Management and Relationship Building and Retention.

Skills:

Analytics

Strategic Planning

Diversity & Inclusion

Business Intelligence

Leadership

Human Resources

Workflow Coordination

Training

Project Manager

Process Transformation

Client Development

IT Recruiting

Experience:

Spyderware Tech. Nov 2022 – Aug 2023

Spring Branch, Tx

Computer/phone repair technician

Setting up and installing new hardware and software systems.

Diagnosing and troubleshooting computer and phone issues.

Maintaining hardware and software by conducting regular maintenance and updates.

Identifying and resolving network, connectivity, and server issues.

Upgrading firmware, software, and outdated hardware systems.

Monitoring and maintaining security systems and installing updates.

Providing technical support to users and resolving technical errors.

Performing regular tests, upgrades, and backups.

Preparing technical documents, such as error and maintenance reports.

Creating user documents and providing training on new computer systems.

Accenture Jul 2014 – Sep 2020

San Antonio, TX

Recruiment Operations Senior Analyst

Accenture Staffing, Supplier and Vendor relationship management, ensuring management policy adherence, scorecard achievement as well as logging demands, searching candidates, and screening resumes

Managing stakeholder communications, hosting regular calls with recruiting, finance transactions and local technology support to train and answer questions on processes to support orientation

Manage the staffing process, including recruiting, interviewing, hiring, and onboarding.

Ensure job descriptions are up to date and compliant with all local, state and federal regulations

Develop training materials and performance management programs to help ensure employees understand their job responsibilities.

Investigate employee issues and conflicts and bring them to resolution.

Ensure the organization’s compliance with local, state, and federal regulations.

Maintaining contracts, creating statements of work and developing work orders

SME experience with IQN, CFM and other support teams to include invoice submission, validating invoice data, tracking resources

Manage SLAs, KPIs, overall performance of a large team, and responsible for client facing activities.

Coach and develop their direct reports as well as the overall engagement of the team.

Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.

Ensure metric, KPI's, and deadlines are met

Coordinate workflow of process volumes to utilize available capacity

Provide ongoing and frequent interaction with management, vendors or clients, as required, to achieve optimum results

Review LWI's and ensure PII guidelines are followed

Responsible for creating status reports, metrics reports and maintaining project plans as well as registering suppliers, enable catalogs and manage the supplier portal

Five years of experience working in MyScheduling, IQNavigator, Demand Visibility Tool and some exposure to Power BI. Extensive experience with the Microsoft Office Suite; particularly Excel pivot tables, rosters, and VLOOKUP.

Special programs coordinator (to include Capacity Services and Flex Contract To Hire (CTH) Requisitions.

Service Now Tier 2 Help Desk for Requisition Management; providing next level support to executives and vendors

National Disabled Veterans Coordinator for Accenture; local Accenture Suicide Awareness Program (ASAP) Advocate; past co-lead for Military Employee Relations Group, We@Accenture Innovative Ideas Coordinator for the Contractor Exchange

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