Stephen Giordano

484-***-**** ad2pkm@r.postjobfree.com

https://www.linkedin.com/in/stephen-giordano-a475207/

Resilience Engagement and Project Manager with extensive experience leading and supporting the development and implementation of business continuity, crisis management, Third Party risk management reviews. Expertise in resilience, working with various legal, healthcare, transportation, finance, and energy industries. Passion for enhancing preparedness, resilience, and recovery of organizations and communities in the face of disruptions and emergencies. Certifications include MBCP, MBCI, CBCP, and CDRP.

KEY SKILLS

Information Technology Business Continuity Planning Disaster Recovery Planning Operations Emergency Management Service Management Regulatory Engagements Administration Strong Communication Skills Microsoft Office Suite Project Management Leadership Project Tracking Vendor Management Product Contract Negotiations Quality Assurance Management Mentoring Staff Enterprise Communication Collaboration Risk Management Mergers & Acquisitions Process Management Disaster Recovery Change Management Problem Management Cross-Functional Supervision Project Lifecycle Management Strategic Planning Meeting Facilitation Client Relations And Presentations

ACCOMPLISHMENTS

Collaborated with senior management, board of directors, and other stakeholders in developing and defining strategies, implementing solutions, and reporting results. Provided implementation of Enterprise BCM & DR programs and corporate business continuity programs. Partnered with team members responding to audit defining strategy, implementing solutions, and reporting program results following the FFIEC & OCC audit activities. Directed successful IT business continuity planning and disaster recovery exercises for the data centers recovering the most mission-critical business and clinical applications within established recovery time objectives. Oversaw 8 regional data centers maintaining a service level-up time of 99.8% in 24/7 operations during rapid growth. Managed a diverse set of technology solutions and a wide range of functional responsibilities including computer operations for 2,500 servers, storage management, and backup as well as recovery for 215 terabytes and 225,000 tape mounts per month, and Wintel server and software support.

MORGAN STANLEY, New York City 2022- 2023

Vice President Technology

Oversaw North American territory collaborating with multiple teams responding to internal and external bank auditors. Resolved regulatory and compliance requests for disaster recovery and business continuity readiness ensuring accurate and timely company reporting results. Conducted business continuity awareness training for team members.

BANK OF NY MELLON, Pittsburgh, PA 2016-2020

Director of Business Continuity/Disaster Recovery

Maintained event readiness at 14 office locations both domestically and internationally including training team members on using the corporate Crises Management System (CMS).

Supported team readiness in the event of downtime impacting primary locations (USA/Poland/India) involving workload shifting supporting a 24-hour global uptime commitment. Provided auditing management reporting regarding internal and external the annual state of program readiness.

PNC BANK, Pittsburgh PA 2014 - 2015

Lead BCM/DR Contractor

Served as team coordinator for the planning of new technology implementation including developing a disaster recovery testing project plan. Documented results during failing forward and back exercises, updating the project plan, and acting as an exercise advisor to the exercise team commander. Conducted training for the disaster recovery team and developed testing documentation. Documented results during failing forward and back exercises, updating the project plan, and acting as an exercise advisor to the exercise team commander. Conducted training for the disaster recovery team and developed testing documentation.

STERLING NATIONAL BANK, Montebello NY 2014 - 2014

Senior Business Continuity Consultant

Conducted staff training, vendor software reviews, and selection of GRC tool, preparing weekly program status reports for management. Lead the development of the company's emergency communications system (Everbridge.)

LexisNexis, New York, NY 2011 - 2013

Senior Director Business Continuity Disaster Recovery

Led business continuity management program globally establishing global BCM critical business function.

development implemented and maintained business procedures to safeguard organizational assets.

Determined the effectiveness of internal controls operation and delivery of accurate, comprehensive BC/DR services with a focus on 4 management deliverables:

Strategic BCP, Blue Bell PA 2010-2011

Software Consultant

Team members working on the rewrite of their flagship BCP software tool Resilience ONE®, responsibilities included validating software to meet business user-required functionalities and product development enhancement recommendations.

CALPINE CORPORATION, Houston, TX 2009 - 2010

Managing Consultant BCM/DR

Develop Calpine’s Business Continuity Program and testing program, train staff, and coordinate their current and future business requirements with business owners. Review and implement changes in vendor 3rd party contracts to meet business needs.

HOSPITAL CORPORATION OF AMERICA, Nashville, TN 2004 - 2009

Enterprise Director of Business Continuity Planning and Business Analysis

Responsible for the successful facilitation of an Enterprise Business Continuity and disaster recovery programs that included all stakeholders with over 170+ hospitals, imaging, and outpatient surgery centers, Sarah Cannon Research Institute for pharmaceutical research studies, 12 corporate supply chain centers, and warehouses, 12 patient account and payroll centers across the United States, and corporate headquarters, with annual combined revenue exceeding 26 billion dollars.

AETNA, INC., Hartford, CT 1997- 2005

Enterprise Director Information Technology Disaster Recovery

Developed and delivered an enterprise disaster recovery program responsible for eliminating all third-party recovery services and developing an internal disaster recovery strategy leveraging Aetna’s multiple data center resources, including high availability systems requiring 365 by 24X7 availability. Managed coordination of multiple company acquisitions into existing core business systems.

HAPAG-LLOYD (America) Inc., Piscataway, NJ 1981-1997

Western Hemisphere Director of Business & Information Technology

Responsible for all core Western Hemisphere systems, Electronic Data Interchange, Disaster Recovery,

Business Continuity, Vendor Management, Global Electronic Mail design development and support,

System Security, Applications Development and Support, Global Corporate Disaster Recovery.

CERTIFICATIONS

Master Business Continuity Planner (MBCP)

Member Business Continuity Institute (MBCI)

Certified Disaster Recovery Planner (CDRP)

Certified Business Continuity Planner (CBCP)

American Red Cross Logistics Planning

PROFESSIONAL ORGANIZATIONS

Business Continuity Institute, USA Chapter

Global Membership Council, the Business Continuity Institute

Association of Contingency Planners (ACP), New York Metro Chapter

Disaster Recovery Institute International

InfraGard National Members Alliance

Member of InfraGard New York Metro Chapter

Project Management Institute

Former member of the Corporate Emergency Management System (CEAS)

DRII – Certification Board Member

Association of Contingency Planners – Membership Director

PROFESSIONAL RECOGNITION

Princeton Press Publisher Recognition Award (2002)

Presidential Citation for 2005 Hurricane Katrina Efforts

Aetna CIO Y2K Recognition Citation,

International Ocean Transportation Electronic Data Interchange,1996 Executive of the Year

Aetna Executive of the Year Award

Unisys Corporation Customer Software Development Achievement Award.

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