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Devops Engineer Customer Experience

Location:
Denton, TX
Salary:
120000
Posted:
January 11, 2024

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Resume:

KOMLA GBETANOU

Denton Texas ***** 214-***-**** ad2onb@r.postjobfree.com

https://www.linkedin.com/in/komla-gbetanou-878153145

EXECUTIVE SUMMARY

DevOps Engineer with over 5 years of experience in designing, implementing, and optimizing infrastructure. Adept at improving deployment processes, automating tasks, and enhancing system availability. Skilled in monitoring, alerting, and debugging production issues across various services and levels of the stack. Proficient in a variety of technologies including Red hat, Kubernetes, ansible and more.

SKILLS

•Linux Administration (Red hat, Ubuntu, CentOS)

•Proficient in Shell & bash Scripting and python.

•Experience with cloud platforms AWS (EC2, EBS, ECR,

IAM, VPC, RDS, S3)

•Containerization technologies (Docker, Docker Compose, Docker swarm, Kubernetes).

•Git/GitHub and CI/CD pipelines (Jenkins, Maven, SonarQube).

•Terraform, Ansible

•Apache, Tomcat, Nginx.

•System Monitoring and Analysis

•Monitoring Tools: AWS CloudWatch

•Monitoring and Logging: Prometheus,

Grafana, ELK Stack

•Agile Methodologies

•Security Vulnerabilities

•Strong problem-solving and troubleshooting

abilities.

•Excellent communication and

collaboration skills.

EDUCATION

Certified Kubernetes Administrator CKA 2023

Master in Sociology: December 2010

University of Lomé Togo

EMPLOYMENT HISTORY

September 2021 to Present Safuii

Dallas, TX

DevOps Engineer

•Collaborating with the development team to ensure smooth integration of code into production environments.

•Actively supported efforts to simplify and enhance the customer experience.

•Collaborated with developers, testers, and deployment teams to create software deployment plans.

•Wrote and updated automated scripts for the installation of server software products.

•Configured necessary hardware/virtual machines and deployed code in cloud environments.

•Worked with developers and hardware teams to update infrastructure and OS for applications.

•Conducted lab installations and upgrades of server software products.

•Collaborated with developers and infrastructure teams to install or upgrade third-party software.

•Monitored systems performance, reliability, and daily data processing.

•Participated in project-related stand-up meetings and reviewed external-facing user documentation.

•Provided documentation support as necessary.

•Thorough understanding of the Agile Software Development Lifecycle (SDLC)

•Monitoring systems and applications for performance issues and troubleshooting any issues.

• Automated the deployment process using Ansible and Jenkins, reducing deployment time by 60%

• Implemented containerization using Docker and Kubernetes, resulting in a 25% increase in application availability

•Implementing and maintaining continuous integration and delivery (CI/CD) processes..

•Working closely with other teams such as developers, QA engineers, and operations teams to ensure microservices and smooth deployment and operation of the software.

• Managed AWS resources and networking, ensuring secure VPC configurations and following AWS EC2 security best practices.

•Create and set up IAM role for resources, Patching EC2 instances using System Manager.

•Troubleshooting servers and configurations issues.

•Configured and maintained HAProxy load balancer for high availability and scalability of web applications.

•Deployed and managed Docker containers using Docker Compose for efficient application deployment and scalability.

•Utilized AWS Terraform for infrastructure automation and provisioning, and managed resources such as EC2 instances, S3 buckets, and IAM users.

•Utilized AWS Terraform for infrastructure automation and provisioning, and managed resources such as EC2.

•Collaborated with development teams to manage code repositories using Git and developed Bash scripts for automation of routine tasks.

•Monitored system performance, analyzed system logs, and proactively addressed issues to ensure system stability and security.

• Implemented modern AWS tooling into EC2 images that enables 10+ developers to perform approved troubleshooting as defined by their role, reducing Mean Time to Respond by 48%

•Introduced common branching strategies, automated build/ integration checks and simplified deployment patterns, which boosted team velocity by 28%.

•Led the management, upgrades, and troubleshooting of EKS clusters, ensuring high availability and minimal downtime for critical applications

•Implemented Infrastructure as Code (IaC) using Terraform to maintain and scale cloud infrastructure, enabling seamless and consistent deployments.

•Orchestrated the deployment and scaling of containerized applications in Kubernetes clusters, leveraging Docker and kubectl.

•Monitored and improved system reliability and performance by setting up comprehensive monitoring using aws cloud, CloudWatch, Prometheus, and Grafana, resulting in a 30% decrease in incidents

•Utilized AWS CLI and CloudFormation templates for automation and streamlined cloud resource provisioning.

January 2018 to August 2021 Data Service Group Bear DE

Linux Administrator /Devops

•Deploy and configure new Linux / Unix servers (physical, virtual, cloud)

•Setting up and maintaining Linux / UNIX user accounts and groups

•Installing and upgrading UNIX system software on company servers and computers.

•Experience in bash to automate day-to-day tasks.

•Installing and upgrading UNIX system software on company servers and computers.

•OS and applications troubleshooting and installation.

•Creating filesystems.

•Working with application teams for any configuration or system parameters prior to the application.

•Created a Bash script to automate the deployment of a web application on multiple servers.

•Created Bash scripts for automated software installations

•Automated routine system administration tasks using Bash scripts, reducing manual effort by 45%.

•Developed a Bash script to parse and analyze log files for critical events.

•Knowledge of networking fundamentals, including DNS, TCP/IP, Routing protocols

•Joining servers to enterprise domains.

•Assisting with the configuration, deployment, and maintenance of servers and applications.

•Led engineering and support efforts for critical Production workload automation and batch scheduling environments, ensuring uninterrupted operations.

•Managed and provided extensive support for large enterprise-wide server-to-agent platforms, optimizing performance and reliability.

•Collaborated with cross-functional teams to execute seamless application upgrades and patching, minimizing downtime and disruptions.

•Leveraged scripting capabilities (bash,powershell) to automate routine tasks, enhancing operational efficiency.

•Utilized strong SQL and database expertise to ensure optimal performance of Oracle-dependent applications.

•Worked closely with networking teams to implement basic load balancing concepts and contributed to network optimization initiatives.

•Applied intermediate-to-advanced API skills to integrate and enhance system functionalities, employing various authentication methods.

•Utilized Splunk for in-depth monitoring, troubleshooting, and analysis of system performance.

•Supported Java and Apache-based solutions, addressing technical challenges and ensuring system stability.

January 2016 to December 2017 Human Health Services DSSLC Denton TX

Direct Support Professional II

•Performance analysis/tuning and troubleshooting

•Maintain server integrity by applying updates and patches per our maintenance policies.

•Create, manage, and troubleshoot virtual machines.

•Assist operation team in daily Linux and network troubleshooting.

•Installing, configuring, and managing servers, and network devices.

•Manage Active Directory for server domain provisioning.

•Perform and test routine system backups and restores.



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