Lisa M. Simmons

ad2nl1@r.postjobfree.com

202-***-****

Chesapeake Urology 2017-Present

Site Manager – Silver Spring / Germantown

Coordinate the daily and long-term strategic operations and scheduling of staff through close interactions with the Regional DOO, COO and Physicians.

Assist in developing, implementing and revising policies and procedures to assure that everyone with the office adheres to high standards of patient care expected.

Responsible for P&L including accountability to associated budget management and Net Operating income performance.

Assists in hiring qualified team members serving as a catalyst and mentor for motivating productivity, innovation, high employee morale and commitment to the organization.

Directly supervise office team members while proactively managing their performance and development including but not limited to performance feedback, appraisals, and corrective actions.

Conduct regular morning huddles and staff meetings to communicate new ideas, resolve problems, obtain feedback and maintain the overall effectiveness of the staff.

Respond to doctor, patient and employee grievances, complaints and inquires and seek assistance when necessary.

Brooke Grove Assisted Living 2015-2017

Scheduling Coordinator

I administered the schedule for 500 clients and 700 caregivers. Created, refined and updated a schedule with over 4000 visits hours per week. I communicated with clients and caregivers of any schedule changes, cancellations or additions as needed. Acted as on call manager during non-business hours. I created a tracking system to manage shift offers and refusals of shifts in an effort to accurately document caregiver availabilities.

Fertility Practice Manager

Partners for Fertility and IVF - Vienna, VA 2008-2016

Metro Fertility – Arlington, VA 2008-2016

Metro Fertility – Arlington Fertility 2005-2005

Responsible for the planning, organization, direction and coordination of the clinical practice operations including but not limited to office management, nursing support, appointment scheduling, registration, payroll, billing and insurance pre-certification and authorizations and maintaining physicians credentialing. I maintained a customer focused practice environment with a monitoring process to provide feedback for faculty and staff. Organized and conducted staff meetings, conducted periodic performance and compensation reviews. This included monitoring revenue expenses and daily negotiations for joint ventures and hospital relations and as a liaison with practice advisers such as accounts and attorneys, while developing and implementing a marketing plan to assure a positive profile with visibility for the practice in the community. I was also handing the daily collection trends surrounding our surgery centers and helping to maintain our AAA certification.