Customer Service Team Member

MADELEINE SANCHEZ

903-***-**** ad2nc7@r.postjobfree.com Jacksonville, TX

Enthusiastic and energetic individual seeking a position providing a positive experience to diverse customers. Excellent track record of effective presentation, prompt and courteous customer care, and accurate transactions. EDUCA TION

Jacksonville College

Associate’s // General

2019 - Present

Degree Anticipated 2023

WORK EXPERIENCE

Receptionist

Landmark Title Company / 2021 - 2022

Focused receptionist with strong customer service and good multitasking abilities. Motivated to positively impact business operations by effortlessly managing phone calls, sorting mail and filing paperwork.

• Greeted incoming guests and directed individuals to appropriate personal.

• Sorted and distributed incoming mail and coordinated pick ups for outgoing parasols.

• Directed numerous calls per day to appropriate recipients using multi-line system.

Team Member

JW’s Barbecue / 2020 - 2021

Organized and friendly Restaurant Team Member with excellent organizational skills and experience in customer service, sales, inventory, cash handling, deposits and maintaining store compliance.

• Mastered POS systems to handle payments ranging from $3,000 - $5,000 per shift.

• Swiftly and successfully resolved conflict, resulting in customer satisfaction 100% of the time.

• Maintained and enforced strict and up-to-date cleanliness, and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.

Childcare Professional

First Baptist Church / 2019 - 2020

Accountable and even-tempered daycare worker specializing in the care of toddlers and younger children.

• Maintained a clean environment by changing 30+ diapers daily, potty training dozens of children, and regularly sanitizing surfaces.

• Clearly communicated and coordinated with parents to understand each child’s specific needs and desires.

• Created a fun and interactive environment, planning activities that both entertained and stimulated the children.

Team Member

Whataburger / 2017 - 2019

Highly focused and hardworking Fast Food Team Member with a stellar work ethic and outstanding customer service history.

• Operated drive through services including taking orders, handling payment, and food delivery in a prompt but friendly manner.

• Mastered the POS systems to handle payments ranging from $3,000 - $5,000 per shift.

• Provided exceptional customer service that resulted in being awarded employee of the month.

EXPERTISE

Professional

Attention to Detail

Organization

Critical Thinking

Communication

Problem Solving

Technical

Common operating

Software proficiency

Project Management

Data Analysis

Microsoft Office

Contact this candidate