PROFILE
A striving Sterile Processing Tech with excellent communication, interpersonal skills, and a strong emphasis in analyzing process and procedures. Also, an accomplished Patient Care Technician with over eight years of experience. A proven history improving performance, cultivating productivity in sensitive, fast-paced environments in a high level customer/patient care setting. Seeking a position with the opportunity for growth and advancement that will benefit from my experience and excellent customer service abilities.
KEY AREAS OF EXPERTISE
Detail Oriented Assisting RN, Patients, Co-worker
Performance HIPPA/Confidentiality
Policies & Procedures, Compliance Infection Control Team Player Time Management
Reporting and Recording Vital Signs Flexibility
PROFESSIONAL ATTRIBUTES
Comprehensive experience managing multiple activities of varying complexity with conflicting priorities aggressive time frames, and challenging conditions
Strong communication abilities
Demonstrates professional reliability, with the ability to assume increased levels of responsibility, anticipates and meets needs to achieve outstanding results within required deadlines
Multi-tasked professional, ability to effectively communicate across all organizational levels, capable to meet the demands of ever-changing environments, and customer satisfaction
Proficient in computer applications
NOTABLE ACCOMPLISHMENTS
Enjoyed success with the same company in excess of eight years, Good Shepherd Medical Center Assist in orientating newly hired Patient Care Technicians Numerous customer service awards
PROFESSIONAL EXPERIENCE
April 2015 – Current Good Shepherd Medical Center, Marshall, TX Sterile Processing Technician
Documentation Processor
instrument preparation and sterile maintenance
Accomplishments
o Consistently shows potential
o Promptly reports to supervisor
February 2007 – April 2015 Good Shepherd Medical Center, Longview, TX Patient Care Technician
Identify, assess, and document discrepancies and vital signs
Analyze, process and provide solutions to improve production and quality
Participate in meetings to communicate and establish needs
Gather information to document and develop patient care
Provide oversight and demonstrate with team members and review results for accuracy
Assist with development, and implementation of new department processes
Completed daily control reports to limit risk and exposure
Analyze and observe various work functions to determine patient needs
Traveled to other areas to maintain and assist with work flow Patrice N. Jackson 200 Cedar CT Harleton, TX 75651
903-***-**** ad2msj@r.postjobfree.com
Patrice N. Jackson
June 2003- February 2007 Dillard’s Longview, TX
Customer Service Representative
Fit Specialist
Sales
Accomplishments
o Received accomplished yearly reviews
o Numerous customer service awards
o New hire preceptor
EDUCATION
Kilgore College
Harleton High School