Customer Service Entry Level
Resume:
Human Services
Work History
Contact
Skills
Brittany Rattray
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Crisis Intervention position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.
Beverage Server
Blue Chip Casino, Michigan City, IN
Managed customer deliveries and assisted with
carrying out orders to promote maximum
satisfaction.
Answered customers' questions, recommended
items, and recorded order information.
2020-04 -
2023-07
Shift Manager
Meatheads Burgers, Munster, IN
Exercised composure under pressure and in
escalated customer service scenarios.
Consistently exhibited calm demeanor during
periods of high volume or unusual events to keep
store operating smoothly and set positive example
for shift team.
Trained and mentored new employees to maximize
team performance.
Planned, organized and monitored resources to
deliver efficient use of labor, equipment and
materials.
Increased customer satisfaction and grew business
by maintaining close relationships with customers. 2018-02 -
2020-04
Address
Portage, IN 46368
Phone
ad2ma9@r.postjobfree.com
Guest relations
management
Reflective listening
Crisis handling
Client interaction
Regulations and policies
Education
Shift Manager
Noodles & Company, Schererville, IN
Exercised composure under pressure and in
escalated customer service scenarios.
Created and implemented strategies for improving
operational efficiency and accuracy.
Implemented policies and standard operating
procedures for continuous improvement.
Cultivated professional working relationships with peers and supervisors.
2014-08 -
2019-02
Associates Degree: Human Services
Purdue Global University - West Lafayette, IN
Continuing education in Human Services
Professional development completed in Crisis
Intervention
Completed professional development in Sociology
2021-12 -
Current
Contact this candidate