WORK EXPERIENCE
Home Health Aide • Consumer Direct • Washington, DC • Nov 2017- Present
Ensuring patient is taken care of with daily living activities
Managing and maintaining patient’s home
Building rapport and connection with patients
Customer Service Representative • CVS Pharmacy • Washington, DC • Jul 2018- Nov 2019
Ensuring customers had a pleasant experience
Cashier duties
Collaborated with crewmates to efficiently stock the store
Load/unload store merchandise
Security Officer/ Front Desk Representative • Allied Universal • Washington, DC • Dec 2013– Aug 2019
Greeting customers with a positive demeanor on arrival
Building management, safety, and security
Manage flow of traffic in the office
Administrative tasks- attending to phone calls, calendar scheduling, and email
Call Center Representative • Federal Emergency Management Agency • Washington, DC • Aug 2017– Oct 2018
Assisting customers who have faced disaster with finding resources and basic needs
Clerical duties- attending to phone calls, faxing, calendar scheduling, and email
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Administrative Assistant/ Receptionist • Mosaic • Washington, DC • Jun 2012– Apr 2016
Ensuring overall customer satisfaction with services
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Directing customers to meeting are
Jamelle Bandy
Washington, DC 202-***-**** ad2lnu@r.postjobfree.com
[References Available Upon Request]