Tuesday, January *, ****

Hello,

I have really enjoyed working at Cypress Environmental / Tulsa Inspection Resources for the past few years and it has given me the opportunity to prove my ability to lead successful change management in rapid succession. During my time at Asbury Church, I was able to develop a far more secure and managed support process.

Please allow me to explain what I believe my key strengths are:

Planning OpEx and CapEx budgets and leading healthy vendor relations various sized organizations. Reviewing contracts, SOW’s and SLA’s as they pertain to IT.

Preparing and delivering executive level presentations to boards.

Designing and implementing migrations and upgrades while minimizing disruption.

Creating and delivering learning module content for training and classroom training.

Managing and optimizing corporate cloud infrastructure for performance and budget including P2P tunnels in an Oracle cloud environment.

Designing DR plans within acceptable RTO and RPO frameworks.

Troubleshooting Windows desktop, Office 365 Administration, Active Directory, DNS, DLP, networking and Server and Application management and troubleshooting.

Creative problem solving.

Vision, self-discipline, and excellent work ethic.

I believe that I can leverage modern cloud and on-premises technology and communicate those changes to stake holders in such a way that disruption and risk is minimized. My goal is to help foster an inspired and enthusiastic work culture. Asbury Church appears to be an organization that is forward thinking, and this opportunity is very exciting to me.

Grateful for opportunity,

Martin “Marty” D. Joplin

CAREER SUMMARY

Accomplished IT Manager and Director with a proven ability to develop and implement vital strategies that support business with respect to financial and communication objectives. Have led key projects that effectively adapted to rapid corporate growth. Recognized as an expert in achieving a secure and efficient technology infrastructure with 30 years of experience. Respected leader, able to build highly motivated teams, collaborate with numerous department heads, and remain focused on achieving technical goals within revenue guidelines. Maintained an exhaustive knowledge of the most recent innovations and vulnerabilities.

PROFESSIONAL EXPERIENCE

Asbury Church, Tulsa, OK – IT Director, Jul. 2023 to Jan. 2024. During my time at Asbury, I was able to bring an amazing amount of resilience and organization to our IT infrastructure. I led a small team of IT professionals as we supported the design and planning impacting technology including communications, security and client facing applications.

oMeet weekly with the CFO, Executive staff and Senior Director of Communications to be sure that we synchronized planning and changes.

oPlanned OpEx and CapEx budget for the new year were accepted by the board.

oReviewed and implemented improvements to servers (HyperV), networking print solutions.

oProvide dashboards and reports to the senior leadership for decision making.

oSupervise and manage content changes on the website as well as live streaming services.

oParticipate in planning, migration and implementation of a new ChMS system as well as support apps for both major mobile platforms.

oInstitute platforms for helpdesk, remote monitoring and management, asset management, endpoint protection and storage.

oConduct Phishing tests with feedback. Develop Phishing and Cybersecurity LMS content.

TIR / Cypress Environmental Partners, Tulsa, OK – IT Director, Aug. 2021 to July 2022. Cypress operates three offices with minimal on-premises hardware. As the sole network and server engineer, I was tasked with being the architect as we rolled out a new FortiGate Firewall solution, with client VPN’s, IPsec tunnels to remote offices and to Oracle and Azure cloud tenants. Our servers I rolled out multi-Factor authentication utilizing OKTA and Microsoft/Azure. I have conducted preliminary work and will begin to push out Azure Virtual secure Desktops to over 300 inspectors over a six-week period. I also planned and executed the migration from OKTA identity platform to Microsoft SSO & SAML. In 2022 I was promoted to have additional duties of oversight of the desktop support and telecom services as well as budgeting and vendor relations.

oMet weekly with the Chief Executive Office, Chief Operating Officer, and Chief Information Officer to discuss IT strategy, goals, and accomplishments. I also meet with the Executive Leadership Team with IT reports.

oMeet regularly to coordinate with the Compliance Officer to be sure all SOX compliance reporting was complete.

oAdminister cloud and on-premises architecture to provide availability, scalability and security. This included server maintenance, upgrades, and backups as well as managing Active Directory, Group Policy, DNS, performance, and security.

oProvide dashboards and reports to the senior leadership for decision making.

oEdited content on the Intranet.

oConduct Phishing tests with feedback. Develop Phishing and Cybersecurity LMS content.

Oral Roberts University, Tulsa, OK – Enterprise Technical Director & Server Engineer, 2014 to 2021. Invested 9 months as the Enterprise Technical Director during which time I improved the organization responsibilities and improved staff reporting methods. Managed approximately 20 direct reports I was able to participate in the initial plans for our Global Learning Center which has become an award-winning feature for this university. I also developed and implemented the technology for the Prayer Tower Lobby. As I transitioned to the server engineer role, I enjoyed leading several key responsibilities.

oActively participated with the infrastructure team during the research, and implementation of a 120TB Dell Compellent Storage Array and new blade server host.

oProvided oversight to the helpdesk and organized the current on-call procedures.

oPlanned and sought bids for infrastructure upgrades.

oServed as the primary global administrator for Azure, Office 365, BI and associated security, rights and roles management.

oTrained and backed up the Exchange administrator to be able to manage two CAS and two DAG servers and administer Barracuda email security.

oManaged Active Directory users and computers, groups, GPO, printer servers, and shares.

oParticipated in the management of approximately 200 servers (80% virtualized in a Horizon View vSphere high-availability architecture) including Windows, Linux, etc.

oLed the team to prepare, train staff and roll out a major upgrade to the IP based phone system including standing up the test box and building the new virtual server to specifications.

oManaged a team of 20 IT staff.

oPrinciple CommVault administrator responsible for backups of 17 TB of data to disk, tape and cloud;

oUpgraded the firmware and SNMP settings used in monitoring of UPS/PDU power management in 80 utility racks across camps and in our 2 data centers; supporting 2 ShoreTel servers, 14 ShoreTel switches and phone equipment. I also serve as the alternate support specialist to the network architect, and also Horizon VDI desktop manager.

oServed as SolarWinds Orion and Helpdesk Administrator.

501 Technet, Tulsa, OK – Systems Support Engineer, 2013 to 2014 Team Leader and New Client Intake Specialist, during my tenure the company has taken on 1-2 new clients each month. Able to be entrusted with leadership responsibilities quickly.

oSupported 35 non-profit organizations as part of a team of seven technicians’ service over 1,500 workstations, server and network devices.

oDirected in Windows XP remediation for all clients.

oConfigured and managed VPN tunnels between clients with multiple locations and also to our Hyper-V Hosts at TulsaConnect.

oNegotiated volume licensing and hardware purchases for non-profits allowing them to show a much higher ROI.

First Baptist Church, Kirksville, MO – Fulltime Executive Pastor, 2006 to 2013 Responsible for leading a staff of seven administrators and hundreds of volunteers to focus on revised vision statement, and defined targets for expansion.

oInaugurated teams that reached two new target groups: children/preschoolers and college groups. Assisted in the development of job descriptions and led staff evaluations.

oRetrofitted 1940’s building with the capacity to extend wired and wireless networks across structures within a city block.

oBuilt and managed video editing hardware and software to distribute content for active and potential members of the organization.

oLed international assistance programs by training teams and pursuing expansion of our work in El Salvador and disaster relief after the JoplinEF5 Tornado May 2011.

Latigo Petroleum, Tulsa, OK – IT/IS Manager, 2003 to 2006 Responsible for planning and implementing infrastructure growth to accommodate corporate growth of 250% per year; oversight of application management and data security and recovery procedures; Managed voice communications in all offices including hardware, solutions, mobile communications and more.

oAdded two remote offices and created connectivity via WAN, terminal services, webmail, RAS and VPN.

oPrepared data from acquired companies to be used by internal applications.

oAdded 8 new servers and managed 10 servers in two offices across a WAN. Configured a 6GB fiber Backbone and Layer 2 Managed Core switch.

oEstablished standards for desktop, laptop and server platforms.

oNegotiated volume licensing and hardware purchases saving the company thousands of dollars each year.

oInterviewed and hired IS staff.

oProvided oversight and reporting for IS software, hardware, and support contracts totaling over $400,000 per year.

oReviewed, recommended and implemented telecommunications solutions for office and wireless providers.

oTrained IT staff and end users in main office and remote locations

1Source Technical Services, Tulsa, OK – Self-Employed Technical Consultant, 2002 to 2003: Acquired and served accounts totaling hundreds of thousands of dollars per year in revenue. Kept client networks safe and secure while meeting their needs for hardware and application support in a timely manner.

oMigrated several clients to the latest version of server and client platforms. Migrated to latest versions of their applications.

oDiscovered and recommended new solutions for client applications to accommodate industry changes and improved solution developments.

oPrepared disaster recovery plans, Made recommendations and managed security solutions.

oIntegrated with Software support specialists in several areas including Microsoft Dynamics.

Miratech Consulting, Tulsa, OK – Senior Network Engineer, 2000 to 2002: Served clients that resulted in many thousands of dollars of revenue each year. Managed servers and clients and insured internet connectivity and security in multi-protocol, multi-platform environments. Supported a wide variety of applications.

oUpdated several servers and clients to the latest platforms with minimum downtime.

oManaged backup solutions and disaster recovery plans for clients.

Robert Half International, Tulsa, OK – Senior Systems Analyst III, 1996 to 2000: Provided desktop and network support for multiple clients in Northeastern OK including energy companies, law offices and medical offices.

oExecuted upgrades to hardware, software, resolved issues for desktop clients regarding applications and network connectivity.

oProvided Tier 3 support for multiple applications, hardware and software support.

Precision Computer Systems, Tulsa, OK – Senior Systems Analyst, 1993 to 1996: Served as the technical lead in the opening of the Tulsa office. Provided hardware and software support for numerous clients including government offices, law office and hospitals.

oParticipated in software rollout, patch management, and data migration.

oAssisted network engineers with installation and troubleshooting of Novell and Microsoft networks.

EDSI / Global Data, Oklahoma City, OK – Systems Analyst, 1990 to 1993: Coordinated hardware and software support for numerous clients including government offices and hospitals.

oAuthorized to perform warranty support on IBM server, clients and laptops, and HP printers of all types.

oAssisted network engineers with installation of Novell and Microsoft networks.

SYSTEMS SUPPORTED

Microsoft Servers– Windows Server (ver. NT3.5 – 2022), Exchange Server (ver. 5.5 – 2010, Standard & Enterprise editions; utilize active and passive DAGs), HyperV (2 hardware-based Hypervisors and a HyperV replica host in our Oracle Cloud Infrastructure), SQL Server & SQL Management studio (ver. 7.0 – 2019) ISA Server (ver. 4.0 – 2006 – now called Forefront), IIS Server (ver. 4.0 – 6.0), including managing DNS, Active Directory, Group Policy, and Network Resource Management. Citrix– Citrix Presentation Server (ver. 10), Supplied a variety of applications over a secure connection from anywhere in the world.

Office 365 – Global Administrator –Deployed Multifactor Authentication, Data Loss Prevention, Advanced Threat Protection, Sensitivity Labels, and managed Conditional Access Policies. Managed the 8 domains registered on our tenant. Also responsible for Azure AD sync with Active Directory.

Identity Management Service – Global Administrator – Deployed Multi-Factor Authentication, Managed groups, applications and monitored OKTA Active Directory Service agents.

Cloud Platforms Supported – Oracle and Azure – Managed 12 servers in an Oracle Cloud Infrastructure and one domain controller in Azure.

Dell Disk Management – Storage Manager Client (ver. 2016), Dell EqualLogic Group manager Build and monitor storage pools for replication, VDI persistent disks, and manage alerts and reports.

ShoreTel / Mitel Telecom / 8x8 / MS Teams calling – ShoreTel Director (ver. 14.2) through Mitel (ver. 20), CommServe & Voice & Data server Build and monitor Call groups, hunt groups, switches, phones, and users, Configure and Administer Nuisance Call Handler and Brightmetrics Reporting. Led the migration from 8x8 to MS Teams calling.

VMWare vSphere and VDI – Virtual Environment (ver. 5.5-6.5), provided a scalable, highly available environment for 120 servers and 600 desktops.

Also supported Unix and AS400 servers.

A SAMPLE OF SUPPORTED SOFTWARE

Microsoft – Office (ver. ‘97 – 2019 and Office 365), Access, Excel, Word, Outlook, Visio, PowerPoint, Project, Teams, OneDrive.

Endpoint Protection – CrowdStrike Falcon /Bitdefender / MS Defender for Enterprise / Trend – Apex One – Deployed and managed products for laptops, desktops and servers.

CommVault – Backup (ver. 10 – 11), Using a CommServe, 2 media agents, a robotic tape library, (2) Nexsan SataBeast storage arrays, and Dell EqualLogic array.

Telecommunications – Mitel/ShoreTel -I stood up the VMs for the HQ server ver. 21. 8x8 – Migrated from their cloud platform to Teams Calling. 3CX – Supported Cloud based platform.

Symantec – Backup Exec (ver. 8.0 – 2012), Also managed Dell PowerVault 132T Robotic Libraries for sDLT and LTO tape formats.

A/V – Trend Micro, Symantec Enterp. Edition, McAfee VirusScan, Vipre Enterp., Webroot Secure.

Networking – Extreme Networks – HP Aruba – Meraki Wireless – Ubiquiti Networks – system design deployment and integration.

Energy Management Solutions – Questa/Integra, Excalibur, Quorum and Horizon/CGI.

IHS Production Software – PowerTools, Field Direct, and PI/Dwights.

GeoPlus – Petra server and client support (servers in two offices).

PetroSys – Kingdom Suite 2-D and 3-D visualization analysis.

Landmark Graphics – Aries Economics/RMS, helped build connections between Aries and Field Direct databases.

Solidworks Engineering Software – Supported on-premise VM server including MS SQL Server and PDM vault.

Identity Security Training – KnowBe4 largest integrated platform for security awareness training combined with simulated phishing attacks; Fortiphish cloud-delivered phishing simulation service.

EDUCATION / CERTIFICATION

Microsoft Certified Systems Engineer – 1999

Information Technology Infrastructure Library (Foundations) – 2013.

Oklahoma State University – Bachelor of Science 1986.

Southwestern Baptist Theological Seminary – Master of Divinity 1989.

Dell Tech Direct – Certified

CompTIA A+ – 2020 CompTIA Network+ – 2020 CompTIA Stackable – 2020

CompTIA Security+ – 2021 CompTIA Secure Infrastructure Specialist – 2021

MILITARY SERVICE

United States Army Reserve and National Guard– Infantry, First Lieutenant 1980-87.

REFERENCES

Clint Holler – IT Director, Bank of Oklahoma. ad2l6t@r.postjobfree.com PH: 918-***-****.

Daniel Dennison – former Executive Pastor, Asbury Church, ad2l6t@r.postjobfree.com PH: 405-***-****.

Athur Fox – Chief Mechanical Engineer, Cypress Inline Inspections, ad2l6t@r.postjobfree.com,

PH: 385-***-****.

Andrea Shafer Walker – former CFO, Asbury Church, ad2l6t@r.postjobfree.com PH: 918-***-****.

Karen Bauer – Sr. Accountant, Oral Roberts Univ. ad2l6t@r.postjobfree.com PH: 918-***-****.

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