TABITHA MUKAMI
Renton, WA *****
ad2kqi@r.postjobfree.com
An experienced and fully resourceful CNA professional with 3 years experience and 4 years in customer services and administrative assistant.
Willing to relocate: Anywhere
Work Experience
CNA - Certified Nursing Assistant
Puget Sound Regional Services, Integrated Living Services - Seattle, WA November 2022 to Present
Duties and Responsibilities:
. Assisting clients with their daily ADL’s
. Assisting with Ambulation and transfers
.Providing catheter care
.Assisting with feeding.
.Recording data in the system
.Passing of delegated medication
ADMINISTRATIVE DUTIES:
Ensure vehicles cleanliness at all times.
Report all vehicle malfunctions to the Admin manager for the safety of the staff. Safeguard all the vehicles log books by keeping them in a secure place. Receive all fuel receipts and forward them to the Admin manager for audit purposes. Facilitate movement of staff from one office to the other during meetings and work related issues and back.
Ensure all the drivers adhere to traffic rules and regulations. Ensure that all the company vehicles are parked at the office parking at the end of the day. Work with the drivers to make sure both their licenses and the vehicles licenses are up to date. Work with the drivers to make sure the vehicles are taken for service.
.Making sure that consultation rooms and the whole facility in general is clean and tidy at all times.
.Making sure that there is enough consumables and stationaries supplies at all times for smooth operation.
.Making sure all staff are presentable and wear their badges at all times for ease of identification. Claims Adjuster
MINET INSURANCE BROKER KENYA/RECEPTIONIST - NAIROBI June 2016 to October 2018
Receiving both internal and external calls.
Claims Capturing.
Claims Indexing.
Provider follows ups.
Claims preparation.
Verify the type and tenure of policies from insurance companies by indulging in conversations with representatives over the telephone, through email, and in-person. Determine clients’ eligibility for medical insurance payout by coordinating with hospitals, police staff and other people involved in an accident, illness and hospitalization. Prepare materials for claims audit and provide assistance to auditors during the procedure. Obtain necessary documentation from various individuals and groups to provide credence to filed claims. Receiving both internal and external calls {switch board} Sales person
Topserve limited
March 2015 to November 2017
Duties and Responsibilities:
Welcoming clients.
Selling and explaining to client's different items and how they are used. Receiving calls and answering questions.
Updating facebook page of the company.
Key Achievements;
• Customer service skills
• Problems solving skills
• Confidence in clients handling.
• Knowledge in company systems
Receptionist at Bon tech technologies
Duties and Responsibilities:
Receive clients at the reception and serve them.
Taking down minutes during meetings.
Making sure the reception and the company in general e.g. washrooms, kitchen, and offices looks neat for a good image of the company.
Making sure all amenities e.g. tea, water tissue papers staplers, pens stick notes and diaries are readily available for smooth operation of the employees.
Education
Advanced diploma in purchasing and supplies in purchasing and supplies Nairobi institute - Des Moines, WA
November 2022 to January 2023
Certificate of secondary education in secondary education Lari secondary
2009 to 2012
Nursing Licenses
CNS
Expires: October 2023
Skills
• Competent in customer care services- training done at Minet in 2016 and Checkups Medical Centre in 2020 (2 years)
• Basic skills in baking-training done at cake world. (Less than 1 year)
• Communication Skills
• Cooking
• Kitchen Experience
• Customer service
• Computer skills
• Procurement
• Purchasing
• Negotiation
• Budgeting
• Administrative Experience
• Office Management
• Public Relations
• Vital Signs
• Catheter Care
Languages
• English,swahili,German language - Fluent
Certifications and Licenses
CNA
October 2023 to October 2024
Certified Nursing Assistant