Service Advisor Coordinator
Resume:
john milligan
Galt, CA *****
ad2ker@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mobile Service Coordinator
LA MESA RV CENTER - Davis, CA
January 2021 to Present
Multiple Duties
Service Advisor/Writer
Hoblit Dodge Chrysler Jeep Ram - Woodland, CA
January 2018 to December 2020
service advisor and warranty muti tasks
Service Advisor/Writer
Ron Dupratt Ford - Dixon, CA
May 2010 to December 2018
muti full auto repair shop tasks
Shipping and Receiving Manager
West Coast Fixtures Benicia
April 2007 to April 2010
• Supervised and coordinated all temporary employees
• Managed and maintained all company fleet vehicles
• Procurement purchases of all shop and field materials
• Introduced and streamlined the ordering process to reduce labor overhead for fulfillment process, improving shipping volume, and customer satisfaction
• Established strong working partnerships with wholesales suppliers to ensure availability of sufficient resources
• Monitored departmental information and ensured timely communication to upper management and staff to ensure the department operations ran efficiently Lead Service Advisor
Bill Nelson Chevrolet - San Pablo, CA
September 2001 to April 2007
Monitor operations to ensure that services rendered conform to company policy and standards
• Procurement of all types of company-owned- and-operated automotive equipment, and materials, supplies, and parts required to maintain automotive equipment, garages, and storage facilities
• Monitored and maintained Profit / Loss, Repair, and Smog facility reports
• Reviewed operational expenses and collection reports for accuracy
• Dispatched, coordinated all service and warranty labor to obtain maximum day-to-day operations of equipment preventing operational delays in other departments
• Maintained excellent customer service relations
• Resolved customer complaints
• Checked completed vehicle repairs for quality assurance Supervisor / Service
Vacaville Volkswagen - Vacaville, CA
January 1998 to September 2001
Advisor
• Supervised the Detail Department
• Supervised the work of Automotive Technicians and Service Assistants
• Maintained and managed the profit and loss reports
• Maintained various related records and files
• Examined vehicles, compiled estimates of repair costs, and secured customers' approval to perform repairs
• Dispatched service and warranty work
Service Manager
Pep Boys - Vacaville, CA
June 1995 to January 1998
Managed and maintained Service department operations
• Managed and administered department staff schedules
• Oversaw departmental sales and profit totals
Heil Dixon, CA
Service / Parts Manager
The Heil Co
August 1991 to June 1995
• Managed day to day operations of the Service and Parts departments
• Administered Service / Parts departmental structures
• Managed and maintained department inventory
Education
High school or equivalent in Service Management
Sacramento City College
1988 to 1990
Skills
• Customer Service
• Microsoft Word
• Sales
• Service Writing
• Auto Service Management
• Automotive Repair
• Mechanic Experience
• Profit & Loss
• Auto Estimating
• Vehicle Maintenance
• Procurement
• Maintenance
• Management
• Oil Change
• Quality Assurance
• Automotive Diagnostics
• Accounts Receivable
• Alignment
• Brake Repair
• Time management
• Mechanical knowledge
• Automotive service
• Dispatching
• Supervising experience
• Driving
• Dealership experience
• English
• Relationship management
• Outside sales
Military Service
Branch: United States Marine Corps
Service Country: United States
Rank: E5
October 1986 to December 1992
Certifications and Licenses
Driver's License
September 1984 to September 2026
Assessments
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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