Aundrea Napper
To obtain a data entry clerk position where I can utilize my skills in Excel, and my current pursuit of an associate degree in Business Administration at Southern New Hampshire University, and to provide exceptional customer service and contribute to the company’s success.
Experience
May 2020 – June 2023
Quality Assurance Line Auditor Diamond Crystal Brands
Responsible for overseeing the production process to ensure that food products meet stringent safety and quality standards through inspection, documentation, compliance assessment, training, continuous improvement efforts, and collaboration with regulatory bodies
March 2014- September 2020
Customer Service Representative Turbo Tax (Intuit)
Leveraging data-driven insights to enhance the overall customer experience, drive operational improvement, contributed to strategic decision-making within the organization
April 2012- March 2014
Retail Cashier Kmart-Supercenter
Encompass processing transactions, providing excellent customer service, maintained a tidy work environment, assisted with inventory management, addressed customer inquiries and concerns, promoted sales initiatives
Education
Pursuing Associate of Science in Business Administration at Southern New Hampshire University (Expected Graduation Date: March 2025)
Coursework
Principles of Management
Marketing
Accounting
Economics
Business Law
Statistics
Skills
Proficient in Microsoft Excel (formulas, pivot tables, charts, and data analysis
Effective communication and interpersonal skills
Ability to work remotely or in a team environment
Excellent problem-solving and critical thinking abilities
Detail oriented and organized
Familiarity with customer relationship management (CRM) software
Certifications
Microsoft Office Specialist (Excel Expert level)
Customer Service
Fundamentals Certification (Service Trust)
Contact
196 Gibson Road Franklin, Ga 30217
ad2jmn@r.postjobfree.com