Professional Experience

Team Leader (Manager)

Walmart November 2008 - Present

Education

in Business and Fashion Design/Merchandise

Florida State University, Tallahassee, FL August 2019 - Present Associate’s Degree in Business and Fashion Merchandising Tallahassee Community College, Tallahassee, FL August 2007 - December 2012 Accomplishments

Employee of Month

Walmart June 2018

Award for my exceptional cust service

Iris

Heyward

Team Leader (Manager)

16 Eli Ct

Crawfordville, FL, United States, 32327

ad2imi@r.postjobfree.com

850-***-****

I'm a caring and friendly customer

service professional with 15+ years of

experience in consumer retail. I adapted

quickly in any situation answering

customer service telephone phone calls

or actual face-to-face interactions. I'm

and excited to continue my career in

other prospects of customer service and

committed to providing excellent

customer service in a timely manner.

Key Skills

Over 10 years of experience in leading and managing teams in a fastpaced, highly competitive environment

Lead and supervise a team composed of 10+ employees Demonstrated ability to effectively manage multiple projects simultaneously and successfully meet deadlines

Skilled in identifying and resolving problems, developing creative solutions, and making sound decisions

Conducted communication skills, both verbal and written, to build relationships with my team members and customers

Inform customers of deals and promotions

Expertise in analyzing the fashion market to create designs that meet customer needs

Experience in building relationships with vendors and overseeing production Solid understanding of customer service, sales, and marketing principles Utilized strong organizational skills to create and maintain accurate records of merchandise inventory

Developed new business and strategies to increase sales revenue Learned to managed and development a businesses sales operations of a company

Developed processes, procedures, and tools to improve business operations and efficiency

Strong communication skills

Time management

Adaptability

Customer service

Problem-Solving

Customer Engagement

Active Listening

Professional

Work ethic

Attention to detail

Teamwork

Leadership

Creativity

Contact this candidate