KIM DAILEY

*** ******** ** *. ******** GEORGIA **907

706-***-****

ad2idr@r.postjobfree.com

Administrative Professional in the healthcare field with over twenty five years of experience with a variety of medical specialties—including eye care and general/vascular surgery. This experience extends from initial patient communication through surgical scheduling, post-surgical care and insurance processing.

WORK EXPERIENCE

08/2011 TO – PRESENT

MEDICAL AND SURGICAL SCHEDULER, EYE PHYSICIANS AND SURGEONS OF AUGUSTA

●Patient Check-In and Counseling

●Pre-Surgical and Post-Surgical Scheduling

●Health Insurance coverage verification and benefit review

●Post-care patient response

05/2001-08/2011

MEDICAL ASSISTANT SURGICAL SOLUTIONS OF THE CSRA, GENERAL & VASCULAR SURGEONS

●Patient Check-In and Counseling, including patient medical history preparation

●Health Insurance coverage verification and benefit review

●In-Office Surgical Assisting Pre-Surgical and Post-Surgical Scheduling

●Post-care patient communications, including prescriptions (patients & pharmacies)

●Medical Record Maintenance

●Billing and Collections

EDUCATION

1983-1984

KERR BUSINESS COLLEGE

MEDICAL ASSISTING PROGRAM

1990-1993

GEORGIA MILITARY COLLEGE

PRE-NURSING PROGRAM

SKILLS

●Extensive Medical Knowledge

●Customer Service—Assisting people with medical needs in stressful situations.

●Planning and Scheduling

●Computer Skills, EMR Systems

●Health Insurance Plan Review and Coding

CAREER OBJECTIVE

I am looking for a position where I can apply my customer service skills in either a professional office or home-office environment. Whether it be a medical office, insurance business or other related field, the skills that I have developed in helping people during their most difficult and stressful life situations has prepared me for most any business where customer service is important.

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