Katherine Darling
Johnson City, TN *****
ad2hjh@r.postjobfree.com
Seeking a position within a company to show my skills to the best of my knowledge while continuing to learn and gain experience.
Authorized to work in the US for any employer
Work Experience
ESW
WV DHHR - Bureau for Public Health - Charleston, WV October 2021 to Present
Process snap, medical and emergency assistance applications. Take phone calls, make changes and updates to cases, opening and closing benefits as necessary following policy. My job involves problem solving and working with little to no supervision. Interviewing clients, getting information from utility companies, and other business that I contact to get information. Team Member
Arbys - Charleston, WV
October 2020 to August 2021
Customer service/cashier/food prep.
Sales Associate/Cashier/Customer Service/Stock
SHOE SHOW INC - Charleston, WV
June 2020 to October 2020
Assist customers with any questions they may have about our products. Run cash register, change displays, unload truck and restock store, and provide excellent customer service. Customer Service
Wendy's (Saren Restaurants, Inc.) - Charleston, WV June 2019 to March 2020
Cashier and customer service
Customer Service Representative
Ticketmaster - Charleston, WV
April 2019 to May 2019
Call center-solved any issues with tickets and events. Data management services
Department of motor vehicles - Charleston, WV
April 2018 to January 2019
Process titles and paperwork
Shift Supervisor
Taco Bell - Charleston, WV
August 2017 to March 2018
Cash handling
Running shift
Cash accountability
Managing the restaurant
Data management services
Department of Motor Vehicles - Charleston, WV
November 2016 to July 2017
Process titles and paperwork
Captain D's
Captain D's - Charleston, WV
April 2014 to November 2016
Customer Service/Cashier/Assistant Manager
Shift Supervisor
Taco Bell - Albuquerque, NM
October 2013 to January 2014
Cash and safe accountability
Shift management
Food prep.
Customer service
Customer Service/ Cashier
Taco Bell - Charleston, WV
May 2012 to March 2013
Cash and safe accountability
Shift management
Food prep.
Customer service
Medical Administrative Assistant Externship
Rehabilitation Center - Albuquerque, NM
July 2011 to August 2011
Records keeping
Customer Service/Cashier
Wal-Mart - Albuquerque, NM
August 2010 to June 2011
Cash handling
Excellent customer service
Captain D's
Captain D's - Albuquerque, NM
October 2008 to September 2009
Customer Service/Cashier
Crew Member
McDonald's - Albuquerque, NM
August 2005 to June 2006
Cashier
Customer service
Education
Certificate in Medical Administrative Assistant
Pima Medical Institute - Albuquerque, NM
2011
Diploma
Manzano High School Albuquerque - Albuquerque, NM
2003
Skills
• 45 WPM Communications cash accountability. management. Running shift (4 years)
• Customer Service
• Call Center
• CSR
• Customer Care
• Customer Support
• Restaurant Management
• Title Processing
• Shift Management
• Assistant Manager Experience
• Food Service
• Driving
• Customer service
• Typing
• Microsoft Office
• Microsoft Excel
• Microsoft Word