Amber Catcher - Nunnery

Over * years of experience in Property Management

Broken Arrow, OK 74012

ad2hfh@r.postjobfree.com

+1-918-***-****

My purpose is to deliver successful results.

Client focused. Results- driven

Authorized to work in the US for any employer

Work Experience

Acting Property Manager

Horizon Realty Management - Tulsa, OK

April 2022 to Present

My position as acting manager here at Horizon is to assure that the property runs smoothly, apartments scheduled and made ready for move ins, collections, filing, bookkeeping, preparing and sending up any and all reports due at a specific time through out the month to corporate. I am to take care of any and all resident issues in a timely and graceful manner. Greeting everyone with a smile to make them feel welcome in our community at all times. I do have amazing customer service, as I have had experience in working face to face with people for over 13 years. I enjoy working with people and I am a firm believer in creating a family like work environment. I believe that when you have a team that fully understands one another and takes the time to address things together, everyone will work as a force together. Leasing Professional/Assistant Manager

Vesta Realty, LLC - Tulsa, OK

December 2021 to Present

Excellent customer service is always what l strive for. I am responsible for making sure all apartments are completely move in ready and look beautiful for new residents. I always make sure to greet everyone with smile and great attitude. I also assist with any issues residents may have that need to be addressed. Marketing strategies and resident retention are a very important part of my position. I help to make sure collections and rent growth goals for our Community are being met. Financial coding for vendors and contractors, financial move outs, application processing, delinquency and collections are a few of my job tasks to be thoroughly completed.

Community Manager

Hamilton Point Investments - Tulsa, OK

August 2021 to December 2021

I am a very driven individual with excellent customer service skills. My goal is to always make sure that your Residents are satisfied, not only with the Community, but with the Staff. I help to make sure collections and rent growth goals for our Community are being met. Resident retention, oversee make readies for qualified applicants, along with maintenance requests to be completed in a timely manner for residents. Proactively work to assist with any resident issues to be taken care of. I assist with resident functions, along with marketing strategies, submitting invoices to be paid for Vendors, process move ins and move outs, oversee office staff and assuring that we have the tools needed to complete any and all tasks, while maintaining income for the Property.

Assistant Community Manager

Hamilton Point Investments - Tulsa, OK

April 2019 to August 2021

Assist the Community Manager with collections, resident retention, oversee make readies for qualified applicants, along with maintenance requests to be completed in a timely manner for residents. Proactively work to assist with any resident issues to be taken care of. I assist with resident functions, along with marketing strategies, submitting invoices to be paid for Vendors, process move ins and move outs, oversee office staff and assuring that we have the tools needed to complete any and all tasks, while maintaining income for the Property.

Yale Cleaners Store Manager

Yale Cleaners - Tulsa, OK

June 2017 to April 2018

Assisted customers with clothing drop off and pick up, assisted with production, overlooked and assisted all employees to insure production was completed correctly by 5:00pm for pick up. Front desk cashier in the evening for customers to pick up dry cleaning that had been checked in for same day pick up.

• Managed store and daily cash deposits

• Managed staff activities

• Thrived in a highly challenging customer service environment

• Supervised employees to maintain goals to meet corporate objectives Property Manager

Capital Assets, Inc - Tulsa, OK

October 2009 to November 2014

Customer service, assisted qualified Prospects in finding a home, outsource marketing specialist. A major part of my position consisted of making sure apartments were made ready in a timely manner. Oversight of all maintenance issue's, bookkeeping, collections, evictions, resident retention, Community resident functions, Employee work ethic and skills to help our Community thrive. Education

High school or equivalent

Broken Arrow High School - Broken Arrow, OK

May 1995 to August 2006

Skills

• Property Leasing

• Payroll

• Retail Management

• Property Management

• Store Management Experience

• Yardi

• Fair Housing Regulations

• Assistant Manager Experience

• Office Management

• Management

• Negotiation

• Sales Management

• Accounts Payable

• Financial Report Writing

• Accounting

• Microsoft Outlook

• Accounts Receivable

• Marketing

• Bookkeeping

• Merchandising

• Research

• Pricing

• Conflict Management

• General Ledger Accounting

• Event Planning

• Budgeting

• Account Reconciliation

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