Operations Management Human Resources

Location:

Posted:

January 06, 2024

Resume:

Roderick L. Rogers, MBA

***. ***. **** Lakeland, F L Roderi c kLRo ge r ad2h74@r.postjobfree.com Linkedin.com / in/ RoderickLRo g e rs CAREER SUMMARY

• Executive Operations Leader with 20+ years of experience and a global background in production leadership and government sector expertise, focusing on continuous process improvements and data-driven decision-making to support organizational initiatives driving multi-million-dollar revenue increases.

• Performed as the point of contact with Veterans Affairs and subcontractor personnel, overseeing the day-to-day management of plant operations, resolving local issues, making sure all qualifications were met, and supporting the successful digital conversion performance.

• Oversaw the management of 4 direct reports and 50-60 indirect reports, directing the transportation and container service terminal operations, driving KPIs, and managing profit and loss (P&L), increasing sales revenue at an average rate of $155K monthly.

• Established a focus on on-time delivery, increasing customer growth monthly and driving customer satisfaction from 76% to 99.99%

• Directed a team of 85-100 employees and maintained a $100M budget, planning, organizing, and directing nightshift operations, as well as coordinating various cross- functional projects, increasing the bottom-line.

• Hired as a Train Master and recognized for continuous top performance, ultimately becoming the US Logistics Manager, savings $3.8M in O&M funds in less than 8 months, driving an increase in operation capabilities. CORE COMPETENCIES

• Operations Management

• Global, Cross-Functional, &

Executive Collaboration

• Lean Six Sigma Methodologies

• P&L Responsibilities

• Continuous Process Improvement

• Financial Management

• Human Resources Management

• Logistics

• Procurement / O&M Budget

• Environmental Health & Safety

(EHS)

• DOT / Driver Safety

• Quality Audits / Metrics

• Offshore Oil & Energy Safety

• Revenue Increases

• Negotiations / Sales Contracts

• Hazard & Operability Review

(HAZOP)

PROFESSIONAL WORK EXPERIENCE

KNX LIMITED GROUP/1ST CHOICE EXPORTS – LAKELAND, FL Business Consultant 2023 – Present

• Recognized the need for and lead a task force designed to assess and improve the profitability of low volume and low margin clients, which resulted in increased branch revenue.

• Proven ability to meet the needs of demanding clients, having been selected to service at least 2 of the top ten and 5 of the top 50 clients for the company.

• Attracted and serviced clients whose imports require extensive knowledge of customs and other government agency requirements.

• Performed logistics liaison functions between transportation carriers and customer representatives.

• Prepare paperwork for consolidated boxes Support the import department & interact with the brokerage department for customs clearance shipment.

• Recommended improvements to existing or planned logistics processes, as well as writing and revising standard operating procedures for those processes.

• Coordinate logistics of domestic shipments bound for Africa.

• Advanced understanding of logistics functions Billing invoices Exporting goods.

• As a POC of a client, traveled to Colombia and Brazil to meet with their buying agents and seller to address supply chain issues.

GENERAL DYNAMICS INFORMATION TECHNOLOGY (GDIT) – LAKELAND, FL Production Plant Manager, Veterans Administrations POC 2021 – 2023

• Responsible for identifying and understanding the specific conversion rules, ensuring compliance for each document type being digitally converted for the VA’s use.

• Implemented detailed training for all plant personnel, establishing an understanding of all associated processes, procedures, and expectations, including the proper use of the Source Material Tracking System (SMTS)

• Functioned as the point of contact for all escalated issues, supporting the resolution of security and production issues, as well as external factors.

• Established a focus on monitoring organizational KPIs through various reports, leveraging data to make changes as needed to maintain top performance.

• Analyzed and developed trend analysis of production metrics and quality measurements, providing weekly updates to various levels of organizational leadership.

• Collaborated with the digital conversion partner daily, leveraging expertise to provide direction and guidance to capture production operations issues.

• Identified and resolved various issues having a negative effect on the digitalization process, securing the quantity and quality of government personnel records.

• Facilitated root cause analysis to identify problems affecting digital conversion, developing and implementing a strategic plan including steps for remediation and process improvement.

• Oversaw the development of standard operating procedures (SOPs) for on-site digital conversion support, identifying and implementing various changes as needed to ensure effectiveness and efficiency.

• Provided daily reviews of the physical production facility, observing the custodial controls of government records and physical plant operations, conditions of workstations, and the overall tidiness of plant operations. QUALA – WEST MEMPHIS, AR

Plant Manager, FDA 2019 – 2021

• Leveraged expertise to train, coach, and mentor employees concerning career and development goals, evaluating performance, and providing feedback supporting individual and organizational top performance.

• Delivered strategic and tactical information to the management team, assisting in establishing strategy and decision making.

• Collaborated with sales, finance, and accounting leadership teams, delivering critical reporting solutions to achieve positive enterprise financial results.

• Performed deep dives on multiple reports and leveraged data to establish trendlines, supporting various recommendations and decision explanations.

• Created a strategic roadmap for high-impact data projects, providing internal teams and leadership with detailed insights.

• Established a focus on on-time delivery, increasing customer growth monthly and driving customer satisfaction from 76% to 99.99%

• Directed the 5S (Sort, Set in Order, Shine, Standardize, Sustain) warehouse projects, generating a reduction in cycle time, eliminating defects, and increasing productivity and cost-effectiveness.

• Responsible for direct reports within purchasing, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing, and logistics, supporting top performance and yielding 20% monthly increased revenue per labor hour while reducing labor overtime monthly.

• Facilitated daily, weekly, and quarterly safety audits of the facility and monthly safety meetings, continuously updating policies and procedures to ensure the safety of all employees.

• Implemented regularly scheduled maintenance utilizing lead personnel and getting quotes and or approval for corrective maintenance, maintaining the organizational buildings, grounds, and equipment. MCKESSON CORPORATION – MEMPHIS, TN

Manager, FDA 2016 – 2019

• Responsible for planning, organizing, and directing warehouse activities to ensure successful night shift operations.

• Plan and coordinate in cross-functional projects that provides direct results to the bottom-line.

• Ensured all warehouse operations complied with federal, state, and local company policies, monitoring procedures to maintain quality and productivity, identifying and resolving any issues at the root cause level.

• Analyzed and identified purchasing trends and leveraged findings to drive decision-making, including data integration connecting purchasing and price changes, as well as budget forecasting.

• Planning, organizing, and directing warehouse activities to ensure successful night shift operations.

• Ensure warehouse operations comply with federal, state, and local company policies.

• Assist with controlling expenses Assist with reducing employee turnover / Assist with reducing overtime working hours.

• Ensure warehouse equipment and vehicles are well maintained and that housekeeping meets company standards. SCHLUMBERGER – HOUSTON, TX / HOBBS, NM

Engineer Contractor 2014 – 2015

• Functioned in a support role to Sr. Engineer, assisting in performing standard quality control testing of well stimulations and cementing fluid systems, verifying system design, basic additive selection and design of stimulation or cementing systems, preparation, and operations of lab equipment, ensuring compliance with organizational standards.

• Facilitated various types of slurries, including lightweight, heavyweight, and anti-gas migration design spacers, and conducted multiple tests such as API Rheology, Thickening Time, Compressive Strength, and Fluid Loss CANADIAN NATIONAL RAILWAY (CN) – HOMEWOOD, IL

US Logistics Manager, FRA 2003 – 2013

Hired as a Train Master and recognized for continuous top performance, ultimately becoming the US Logistics Manager, savings $3.8M in O&M funds in less than 8 months, driving an increase in operation capabilities.

• Responsible for maintaining and monitoring any accident, establishing a focus on keeping the trains moving, reducing traffic delays by 38%, driving a 16% nationwide increase in production performance. Established business process improvement through the acquisition of global transportation networks via international logistics operations (Canada and United States), specializing in transporting freight commodities in addition to many other oilfield products.

• Reduced traffic delay by 38% which increased production performance objectives by 16% nationwide.

• Saved $3.8M in O&M funds in less than an eight-month period, which increased operation capabilities.

• Identify systemic and non-repetitive service exceptions system wide by determining their impact and developing recovery plans day to day.

• Ensured communication linkages among the districts and the rail traffic control center network.

• Apply in-depth operating and marketing experience when prioritizing traffic and trains during a disruption.

• Managing all HSSE internal compliance as well as compliance with all Federal agencies and FRA; Environmental Waste Management; DOT Administration for Conductors and Engineers; Behavior Based Injury Prevention; Accident Investigation and Incident review.

FACILITIES MAINTENANCE EXPERTS (FME) – MEMPHIS, TN Director of Operations 1998 – 2003

Identified opportunities, structured partnerships, and captured emerging business ventures through market expansion and strategic acquisitions.

• Articulated and communicated the strategic vision for Management throughout the company and translated into actionable plans, deployed within the regions.

• Serves as the Chair of the Environment of Care Team (Safety Committee) Responsible for regulatory compliance as it relates to environment of care which includes safety, security, utilities, life safety, emergency management, hazards materials and waste and medical equipment. Responsible for maintenance and management of the Statement of Conditions.

• Responsible for ensuring compliance with hospital, governmental, The Joint Commission, CMS, and all other regulatory agencies management expectations.

• Sales negotiated service contracts with Memphis International Airport, one of the largest government and commercial contractors in the industry, projected to generate $105 million over a 72-month period.

• Established and monitored annual operating budget of $98M; prepared monthly/quarterly/year-end projections, financial reports, and sales forecasts.

• Ensured that all service activities including those performed during scheduled outages and overhauls were accurately recorded and documented to ascertain the failure history, mean time between failures and root causes. EDUCATION

CALUMET COLLEGE OF ST. JOSEPH – BACHELOR OF SCIENCE, BUSINESS MANAGEMENT INDIANA UNIVERSITY – MASTER OF BUSINESS ADMINISTRATION

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