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Customer Service Silver Spring

Location:
Silver Spring, MD
Posted:
January 05, 2024

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Resume:

Evans Julius

**** ****** *** #***, ****** spring, Maryland, 20906, US

240-***-****

ad2gz6@r.postjobfree.com

Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.

Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes. Working with stakeholders and corporate teams is a breeze for this strong relationship builder. Proven track record of motivating actiont achieve team, individual, and management goals. Looking forward to taking on a new challenge with a successful team. Strategic thinker with expertise in [Area of management. Committed healthcare professional with five years of successful experience in healthcare roles. First Aid/CPR

Team management

Administrative support

Customer service

Business operations

MS Office

Problem resolution

Planning and coordination

Communications

Care plan management

Community activities

Inventory management

Nursing - Certificate In Nursing Assistant - 2016

Knowledge First Institute - Silver Spring, MD

Procurement,Purchasing and Supply chain management - Associate of Science - 2014 Technical University of Kenya - Kenya, Nairobi County Sales and marketing - Certificate in Sales and Marketing Kenya polytechnic university college - Nairobi, Kenya Kenya Certificate of Secondary Education - High School - 1998 Matiliku Secondary School - Kenya,Eastern

CAREGIVER: - May, 2018 to Present

Comfort Keepers of Rockville, MD - Rockville, MD

Helped clients engage in games and other activities that provided mental stimulation or entertainment. Was in charge of a variety of daily tasks, such as patient transportation and appointment scheduling. Kept track of medications for patients with a variety of ailments, such as [Type] and [Type], and kept an eye out for side effects.

Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs. Greeted patients and families with a cheerful, compassionate demeanor, resulting in the formation of long-term professional relationships.

Professional Summary

Skills

Education

Work History

Caregiver Assistant - August, 2018 to Present

CarePlus Home Health - Rockville, MD

Assisting clients client all daily living tasks, cleaning,doctors appointment,medication,and feeding if necessary.

Case Manager - August, 2016 to May, 2017

Sunrise of Silver Spring - Silver Spring, MD

Work with a wide range of community partners.

Collaborated with people from various disciplines to provide patients with coordinated care. Worked with people from various disciplines to provide the best possible care and support for each patient.

Assisted patients in receiving appropriate, high-quality care that produced reasonable outcomes. Store Auditor - July, 2000 to December, 2005

Kenya Literature Bureau - Starehe, Nairobi County

Created and implemented corrective actions to bring business areas up to code. Solved [Type] issues, improved operations, and provided excellent customer service. Transported [Product or Service] to [Timeframe] customer locations. Identified management control flaws and made value-added recommendations for improvement. Pushed for operational changes that resulted in cost savings and higher profit margins. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away. Increased customer satisfaction by resolving [Product or Service] issues. Evaluated the design and operational effectiveness of audit areas using [Technique]. Basic computer literate and able to perform essential office duties. Fluent in to communicate very well in English.

Most of my free time get involved in community and volunteer activities. I foster a collaborative work environment through various team bonding interactions. Awarded partial scholarship by constituency development fund to pursue my career,as appreciation for community leadership promoting education.

Back in college I started,export processing floriculture business from planting, production, supply to export with aim of creating job opportunities to the community. Maryland board Certified Nurse assistant.

CPR certified through American Heart Association.

Hospice care certificate.

University supply chain management certificate.

College sales and Marketing certificate

Kenya certificate of secondary education.

Additional Information

Accomplishments

Certifications



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