Customer Service Maintenance Supervisor

MARVIN UMANA

***** ********* *** *, ********, Minnesota, 55316, US • 763-***-**** • ad2g8f@r.postjobfree.com Capable of leading high-performing teams to ensure high-quality results and timely task completion. Experienced and fully trained on Yardi One

Strong team player

Timely Project Completion

Flexible work schedule

Establishing goals and setting priorities

Good verbal/written communication skills

Expert with hand and power tools

Strong work ethic

Multitasker

Customer service experience

Good at following instructions

English/Spanish fluency (reading, writing, and speaking) Coordinator

Very Dependable

Estimates preparation

Operational improvement

Business Management - Associate of Arts

North Hennepin Community College - Brooklyn Park, MN Maintenance Supervisor - December, 2020 to Present McCormackBaron - Minneapolis, MN

Carefully examined blueprints to ensure that they were implemented correctly. Was in charge of scheduling, training, and performance monitoring for four employees. Was in charge of all machine, light, and fan maintenance, as well as plumbing, hydraulic, electrical, and pneumatic systems. Kept a close eye on equipment inventories, ensuring that workers were ready to work and that supplies were in line with job specifications. Installed new electrical components, fixtures, and motors, as well as testing systems to improve power flow, in a safe manner. Provided comprehensive support to Lead Techs who were performing skilled repairs, while maintaining a constant focus on safety and efficiency. Lead Tech 3 - December, 2014 to November, 2020

Project For Pride In Living - Minneapolis, MN

Created and implemented safety programs that encouraged team members to analyze situations and decide on the best course of action. Checked fire extinguishers and eyewash stations for possible safety violations and took corrective action. Developed and maintained relationships with both internal and external customers. Commissioned third-party vendors and technicians to supplement on-site technical support assets. Kept accurate records of all malfunctions, installations, and service calls according to OSHA guidelines. Lead Tech 1 - August, 2012 to November, 2014

Steven Scott Management - Minneapolis, MN

Provided courteous and timely customer service.

Repaired and maintained properties and work orders. Prepared vacant units for occupancy.

Installed tile, appliances, light fixtures, etc.

Translated English to Spanish

Complied with all industry Fair Housing guidelines. Professional Summary

Skills

Education

Work History

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