Todd A. Ward

Tallahassee, FL • 850-***-**** • ad2fyu@r.postjobfree.com

Bachelor of Science in Technical Management graduate and account executive seeking opportunities in Operations and Management. Adept with extensive training, performance awards and industry certifications.

Education

Bachelor of Science in Technical Management 2008

Embry-Riddle Aeronautical University Daytona Beach, Fl and Tallahassee Fl extended campus

GPA 3.65 / 4.00

Relevant coursework: Aviation/Aerospace Systems Analysis, Management of Production and Operations, Project Management. Also, familiar with Advisory Circulars (AC’s) and Part 139 (Certification of Airports).

Associate Degree in Arts, Minor in Psychology

State University of New York (SUNY) at Cobleskill Cobleskill, NY

Federal Emergency Management Agency (F.E.M.A.) Certifications

The Emergency Management Institute Online program

System Safety in Systems Engineering Certification

Defense Acquisition University Online program

Professional Experience

Red Hills Power Sports, Tallahassee, FL MAY 2022 to SEPT 2023

Sales professional

• Built excellent customer relations for both current and future business.

• Guided customers through the sales process. Describing products quality, value and style (benefits and features) to influence customer buying decision.

• Dedicated sales professional versed in full line of recreational products (Polaris, Honda, Kawasaki, Suzuki, Club Car, Harley Davidson and others).

• Collaborate with internal team members and management to establish efficient strategies to streamline the sales process and create a desirable customer experience.

• Maintained knowledge of all current promotions, policy changes and security concerns.

• Focused on the initiatives to achieve daily, monthly and quarterly goals.

Gaff’s Real Estate, Port Orange, FL JUN 2020 to APR 2021

Sales professional

• Assisted buyers with Scheduled home viewings, listening and note taking to assess tours to solve issues and find best alternatives.

• Provided unofficial property appraisals with local comparisons (Comp’s) to supply buyers with the most current marketing analytical purchasing data.

• Mediated between buyers and sellers and other real estate agents regarding prices, offers and counter offers.

• Established, developed and maintained positive business relationships with current and existing customers. Phone follow up’s, thank you letters, emails as well as Facebook.

• Completed all annual training coursework needed to stay ahead of market changes, ethics and all laws pertaining to real estate.

Adams Produce/Chapman Produce Company, Tallahassee, FL JUN 2007 – DEC 2012, AUG 2014 – JUN2019

Account Executive, Sales, Warehouse

• Worked on a new sustainability program with local farms and produce companies; The Greener Fields Together program: A 3-part program targeting local products, efficient green facilities, product control and waste. The primary goals are ongoing sustainability, availability and safety through improved practices throughout the entire food chain.

• Performed building retrofit centered on LED lighting, Imonnit wireless temperature sensors and a green recycling program.

• Trained customers with web (online) ordering via designing specifications based on their circumstances with current and past usage data; Some responsibilities are pricing for corporate customers, daily cash flow and product ordering.

TCi Tire Centers LLC, Bloomfield, CT DEC 2012 – JAN 2014

Assistant Center Manager

• Managed the routing software implementation called ORTEC; Worked through phase I and phase II of project, which was adopted to become a paperless facility with customer invoices.

• Controlled accounts receivable, daily deposits and collections; Reduce all outstanding and delinquent accounts from 20% to under the company goal of 10%.

• Controlled inventory of over 25,000 tires; Accomplished with daily cycle counts, full inventories and reconciliation of all orders.

Creative Overlays LLC, Tallahassee, FL OCT 2008 – JUN 2019

Owner / Operator

• Served as project leader on home improvement projects; Designed press and media for publicity.

• Performed public speaking with networking groups (Tallahassee Chamber of Commerce / Business Network International B.N.I.).

• Managed and organized staff meetings concerning issues or deficiencies (based on data) in our method to ensure process improvement. This was accomplished through product testing and application.

• Assist customers on remodel projects, including design, budgeting, installation, timeframe and addendums.

ADDITIONAL EXPERIENCE: Store Manager Discount Tire company Tallahassee, FL

Awards & Acknowledgments

Many profit/customer service awards · Opened a new store location having a breakeven month and $150,000 in sales within the first year of business (a record for any store in Florida) · Discount Tire Company (vacation awards & a corporate meeting with top executives in Scottsdale Arizona) · Discount Tire Company Manger of the Year

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